Before my international trip, I purchased an eSIM from Esim lo for use in France. However, once I arrived, the eSIM did not work at all.
For an entire week, I stayed in contact with Esim lo’s support team via email. Instead of providing real help, they repeatedly asked me irrelevant questions and gave responses that felt like attempts to stall rather than solve the issue. Despite my repeated support requests, no actual solution was provided.
During my trip, I urgently needed internet access, but the non-functional eSIM caused significant disruptions. I could not communicate in critical situations, especially in areas without Wi-Fi. Even though I sent them my phone settings multiple times, they offered nothing more than excuses.
In the end, trusting Esim lo left me with serious frustration and regret. The eSIM I purchased was unusable, and the lack of real customer support only made the situation worse. I am requesting accountability and proper resolution so that no other customers experience the same level of disappointment.
I purchased a $14 package from eSIM IO, but once I traveled abroad, the service did not work at all. I ended up paying nearly ₺800 and still could not use the internet in France, even though my package showed as active. This caused significant inconvenience during my trip, leaving me without reliab...
About 10 days ago, during my trip to France, I purchased an eSIM package through the Esimio mobile app. Unfortunately, the activation process never worked, and I was unable to use the eSIM at all throughout my stay. I contacted the provider via email support in an attempt to resolve the issue, but ...
I purchased an eSIM package from eSIM io using my credit card before traveling abroad. Even though my phone is fully compatible with the application, I was never able to activate or use the eSIM service. After experiencing this issue, I searched online for a contact number or customer support chann...
I purchased an eSIM from Holafly for my trip to Spain, expecting seamless internet access during my stay. However, the eSIM never worked—not even once. I followed all the setup instructions carefully, but I couldn’t connect to any network. I attempted to delete and reinstall the eSIM, hoping that mi...
I bought an international eSIM data plan from Holafly for my recent vacation abroad. I followed all the setup instructions exactly and installed the eSIM properly on my phone. However, the internet either didn’t connect at all or briefly showed LTE for a few seconds before dropping again. I needed a...
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