After logging into eFootball, my progress and team disappeared. How can I recover my saved data and account?

I have been playing the eFootball mobile game for about one year, and I am writing because my account was hacked around two weeks ago. Since the hacking incident, I have completely lost access to my account. At the moment, I only have a photo of my squad as proof that the account belongs to me, and ...

I play eFootball Mobile on my phone, and earlier this morning I accidentally deleted the game. After that, I reinstalled eFootball Mobile and linked my existing account again. However, when I logged back in, none of my previous data was there, and it appeared as if my account had been completely res...

I am writing to report that my Konami ID and eFootball (PES) account have been taken over after someone changed the email address linked to my account on 25 April 2026. I did not authorize this change, and from that moment I lost access and control over my entire account. I am accessing the game fro...

I am writing to report that my eFootball account on mobile, linked to my Google Play profile, has been taken over by someone else. Two days ago, the email address on my account, which was previously registered as “kleinsmitd***@gmail.com”, and the password were changed without my permission, and I c...

I have a serious problem with my eFootball 2024 mobile account. Yesterday I suddenly lost access to my first and main account, on which I had been playing for a long time and had built a very strong squad and progress. Because of this, I had to open and use a new account. My old account was not link...

I am an eFootball player on Android, and my game is linked to a Konami account. On 27/03/2026, I noticed that someone else had gained unauthorized access to my Konami account. This person changed the security settings and activated two-step verification, and I have lost access to the Gmail address c...

I am an eFootball 2026 player on Android from India, and my game account has been hacked. Yesterday I was still able to access my account normally, but now someone has taken control of it and changed the email address that was registered in place of my own. I can no longer access my account, and eve...

While playing eFootball 2026 on March 21, 2026, at around 6:00 PM, my account was suddenly reset during a match when I briefly exited and re-entered the game. All of my account data—including my level, players, coins, points, and overall progress—was completely wiped out instantly. I had been usin...

I am an eFootball mobile player and am currently unable to access my account because I am not receiving the password reset email from Konami. For about a week, I have been trying to reset my password, but no email has arrived in my inbox. I only remember my username, and I play eFootball on my mobi...

My eFootball 26 mobile account was stolen about three days ago, and since that day I have not been able to access my account. All of my progress, effort, and purchases inside the account are currently in someone else’s hands. I have tried all the recovery methods I could think of, including changin...

I am writing about a serious problem with my eFootball account linked to my Konami ID, which I use on my Android phone. On a Wednesday this month, I noticed that I could no longer log in to my account, and I later discovered that both the email address and the password had been changed without my pe...

I have been playing eFootball mobile for years, using an account linked to my Konami ID, and today my account was stolen. I noticed that my account had been taken over at around 8:59 pm local time in Tanzania. I can no longer access it and I am very worried about losing all the progress and time I h...

I play eFootball on mobile using a Konami ID, and today in the afternoon I lost access to my account. I do not know how the other person obtained my account details, but it appears that my account has been stolen and I can no longer use it as before. I have not yet been able to contact Konami or eFo...

I have been using an Efootball Mobile account linked to the email address **manishchhetri****@gmail.com**, and today my account appears to have been hacked. About two hours ago, someone changed my login ID and password without my permission, and since then, I have not been able to access my account....

I am a mobile player of eFootball TM, and I recently lost access to my account after flashing my phone. Before resetting the device, I had unfortunately not linked my game account to any external service, so when the phone was flashed, the game data and access to my old account were completely lost....

I have been experiencing a serious problem with my eFootball account on Android for about two months. My account was hacked, and the person who took it restarted my phone. After this, I no longer know or remember the password linked to my eFootball account, and I have lost access. I contacted eFootb...

I am writing to report a problem I am experiencing with the eFootball mobile game on my Android phone regarding the data transfer process. When I try to transfer my data, the game shows an error message saying that the same field has been left out or that some required field is missing, and the tran...

I am writing regarding my Konami ID account linked to the mobile game eFootball 2026 on iPhone, which appears to have been hacked today at around 2:35 a.m. My password and email address were changed without my authorization, and I am now completely unable to log in or access my account. I have tried...

I am writing regarding my Konami account for eFootball 2026, which appears to have been hacked. On January 5, 2026, I discovered that someone had gained unauthorized access to my account and changed both the registered email address and the password. As a result, I am no longer able to log in. Th...

For about seven years I have been playing Konami’s eFootball 2026 game on my phone using my Konami and Google account. Until today I had a full squad and progress that I built over years, including some paid content. Today, when I logged into the game on my phone, I saw that my entire squad was comp...

My Konami ID account linked to the eFootball 2026 mobile game was stolen today at around 11:37 PM. The password and the registered email address on my account were changed without my authorization, and as a result, I am currently unable to log in or regain access to my account in any way. I tried a...

I have been experiencing an issue in Konami’s eFootball game that has been ongoing for about seven days. Even though I play online matches, my second Treasure Chain does not unlock, and as a result, I cannot receive the related reward. Despite completing my matches in full compliance with the rules...

My eFootball Mobile account was suspended on May 1, 2026, without any reason being provided. Even though I did not engage in any behavior that violates the game’s rules, my access to the account was completely blocked, and no explanation was given to me regarding why the account was suspended. I re...

My eFootball Mobile account linked to my Konami ID email address was fully under my control until last Friday. On Saturday at around 11:00 PM, I agreed to an account trade with another person. During this process, the individual changed the email address linked to my account to their own, then block...

I noticed that the coin balance in my long-used eFootball account dropped into negative numbers without my knowledge or consent. At one point, my balance showed approximately -3,508 coins, and it is currently displayed as -2,608 coins. Even though I have not made any coin purchases in the game, my a...