Confirmation emails are sent to individuals to verify transactions, actions, and events. A confirmation email proves a flight, hotel, or reservation booking was successful. If you haven't received your confirmation email after completing your eDreams booking, take the following steps:
Examine your spam or junk folder. Sometimes eDreams confirmation emails are filtered into these folders.
Check and re-enter your email address on the eDreams website for typos or errors.
If you haven't received the confirmation email within 24 hours, contact eDreams customer service. They can assist you in locating the confirmation email or sending you a new one if necessary.
Related Complaints
eDreams Customer Service Complaint Over Missing Ticket

My name is Paul Robe** and I am writing about a serious problem I have experienced with eDreams. On 3 February, I booked... a flight ticket from London to Bangkok, scheduled to fly on 4 March. The booking was made with a person who identified himself as Harry from eDreams, using the phone number +44 73...
eDreams Failed to Provide Booking Reference After Payment

I booked two flight tickets through the eDreams website using the email address elnadymahmoud***@gmail.com. The reservat...ion was for a round trip from Cairo to Jeddah with Nesma Airlines for the outbound flight on 21 January 2026 and Flyadeal for the return flight on 1 November 2026. I completed the ...
eDreams Reservation Not Sent To Hotel - I Paid Again Despite Confirmation

I am a Prime member of eDreams and I am currently in Thailand, on Koh Lanta. I had a reservation at Rim Khao Resort, boo...ked in July, for a stay from 29 November 2025 to 6 December 2025 under the name Patricia P***. When I arrived at the hotel on 29 November, the reception informed me that there was ...
eDreams Failed to Confirm My Flight Booking
I booked a flight through eDreams from Port Elizabeth in South Africa to Johannesburg, but I have still not received a c...onfirmation of the booking. I do not have a reference number. The booking was made on October 3, 2025, at 20:10 for Patricia M***. My email address is normanmp*****@gmail.com.
Edreams Charged Without Ticket Issued After Payment Failed

On September 21, 2025, at 21:09, I attempted to purchase a flight ticket worth 12,446.70 TL through eDreams. After enter...ing my card details, the page froze and the transaction was not completed. I did not receive any confirmation email or PNR number. Despite this, the amount is still pending as an ...
eDreams Failed to Provide Flight Ticket and Invoice After 5,000 TL Payment
On September 19, I purchased a flight ticket worth approximately ₺5,000 through eDreams using my credit card. During the... payment process, the confirmation screen and ticket details appeared, which led me to believe the purchase was completed successfully. However, after the transaction, I never rece...
eDreams Took My Money but Did Not Send the PNR Code for My Flight Ticket
I bought a ticket through the eDreams website. However, the PNR CODE of the ticket was not sent to me. I cannot check wh...ether I have a ticket or not. My holiday plan was interrupted. When I call the relevant flight company, they say that your ticket is not visible because there is no PNR code. I am ...
I Bought a Flight on eDreams But Never Received a Valid PNR Code
I booked a ticket through the eDreams website, but I never received a valid PNR number. I have no idea whether my flight... is confirmed or not, and it’s incredibly stressful not knowing if I even have a seat. The site showed a PNR code (Cpz***) supposedly issued through Pegasus, but that code doesn’t ...
eDreams Failed to Confirm My Flight From Shanghai to Phuket Booked Through Skyscanner
I booked a ticket through eDreams, which was suggested by Skyscanner. When I attempted to add additional baggage, the pl...atform directed me to the Spring Airlines website. However, my flight, scheduled for November 26, 2024, at 15:25 from Shanghai to Phuket, could not be found anywhere. Upon trying t...


eDreams Fails to Send Invoice for Antalya-Paris Flight
On October 12, 2024, I booked a flight from Antalya to Paris (flight number PC5037) with reservation number 19394157179 ...through eDreams. During the booking process, I provided all necessary information for an invoice, yet I have not received it. On October 30, I submitted another request for the inv...
My eDreams Pegasus Ticket Vanished - Charged But No Reservation
I just purchased a flight ticket through eDreams, but the ticket is nowhere to be found. When I called Pegasus Airlines,... they couldn't locate any reservation under my name. The PNR number provided by eDreams is incorrect. I can't reach a representative through eDreams' customer service. My credit ca...
eDreams Missing Wizz Air Ticket (Budapest - Brussels) & No Customer Support!
I booked a Wizz Air flight from Budapest to Brussels through eDreams, opting for the service that allows me to view my t...icket details online. However, with my flight just a week away, I'm facing a major travel nightmare. My eDreams account frustratingly doesn't show my Wizz Air reservation, and the...

eDreams Fake/Invalid PNR Code And Flight Ticket

I used eDreams to buy a ticket from Antalya to Amsterdam today. But when I put the PNR code into the Pegasus website to ...check in, it told me there was no reservation with that code. When I called Pegasus, they confirmed that they didn't have a reservation for me. If you've been in a similar situatio...
