Confirmation emails are sent to individuals to verify transactions, actions, and events. A confirmation email proves a flight, hotel, or reservation booking was successful. If you haven't received your confirmation email after completing your eDreams booking, take the following steps:
Examine your spam or junk folder. Sometimes eDreams confirmation emails are filtered into these folders.
Check and re-enter your email address on the eDreams website for typos or errors.
If you haven't received the confirmation email within 24 hours, contact eDreams customer service. They can assist you in locating the confirmation email or sending you a new one if necessary.
Related Complaints
eDreams Failed to Confirm My Flight Booking
I booked a flight through eDreams from Port Elizabeth in South Africa to Johannesburg, but I have still not received a confirmation of the booking. I do not have a reference number. The booking was made on October 3, 2025, at 20:10 for Patricia M***. My email address is normanmp*****@gmail.com.
Edreams Charged Without Ticket Issued After Payment Failed

On September 21, 2025, at 21:09, I attempted to purchase a flight ticket worth 12,446.70 TL through eDreams. After entering my card details, the page froze and the transaction was not completed. I did not receive any confirmation email or PNR number. Despite this, the amount is still pending as an ...
eDreams Failed to Provide Flight Ticket and Invoice After 5,000 TL Payment
On September 19, I purchased a flight ticket worth approximately ₺5,000 through eDreams using my credit card. During the payment process, the confirmation screen and ticket details appeared, which led me to believe the purchase was completed successfully. However, after the transaction, I never rece...
eDreams Took My Money but Did Not Send the PNR Code for My Flight Ticket
I bought a ticket through the eDreams website. However, the PNR CODE of the ticket was not sent to me. I cannot check whether I have a ticket or not. My holiday plan was interrupted. When I call the relevant flight company, they say that your ticket is not visible because there is no PNR code. I am ...
I Bought a Flight on eDreams But Never Received a Valid PNR Code
I booked a ticket through the eDreams website, but I never received a valid PNR number. I have no idea whether my flight is confirmed or not, and it’s incredibly stressful not knowing if I even have a seat. The site showed a PNR code (Cpz***) supposedly issued through Pegasus, but that code doesn’t ...
eDreams Failed to Confirm My Flight From Shanghai to Phuket Booked Through Skyscanner
I booked a ticket through eDreams, which was suggested by Skyscanner. When I attempted to add additional baggage, the platform directed me to the Spring Airlines website. However, my flight, scheduled for November 26, 2024, at 15:25 from Shanghai to Phuket, could not be found anywhere. Upon trying t...
eDreams Fails to Send Invoice for Antalya-Paris Flight
On October 12, 2024, I booked a flight from Antalya to Paris (flight number PC5037) with reservation number 19394157179 through eDreams. During the booking process, I provided all necessary information for an invoice, yet I have not received it. On October 30, I submitted another request for the inv...
My eDreams Pegasus Ticket Vanished - Charged But No Reservation
I just purchased a flight ticket through eDreams, but the ticket is nowhere to be found. When I called Pegasus Airlines, they couldn't locate any reservation under my name. The PNR number provided by eDreams is incorrect. I can't reach a representative through eDreams' customer service. My credit ca...
eDreams Missing Wizz Air Ticket (Budapest - Brussels) & No Customer Support!
I booked a Wizz Air flight from Budapest to Brussels through eDreams, opting for the service that allows me to view my ticket details online. However, with my flight just a week away, I'm facing a major travel nightmare. My eDreams account frustratingly doesn't show my Wizz Air reservation, and the...
eDreams Fake/Invalid PNR Code And Flight Ticket

I used eDreams to buy a ticket from Antalya to Amsterdam today. But when I put the PNR code into the Pegasus website to check in, it told me there was no reservation with that code. When I called Pegasus, they confirmed that they didn't have a reservation for me. If you've been in a similar situatio...
eDreams Didn't Send The Invoice For The Plane Ticket I Asked For

I bought a plane ticket from eDreams company. I requested an invoice but they did not send it. I have sent many e-mails or made a request from the application. The system responds either "there is a technical fault" or "your invoice will be sent within 72 hours". None of these happen. It's like they...


