How can I get a refund from eDreams?

I booked 8 flight tickets through eDreams and paid in advance for a cabin trolley bag for each passenger. A day before the flight, I discovered that eDreams had failed to inform the airline about the trolley payment, forcing me to pay again at the airport. An eDreams representative promised a full r...

Edreams charged 754.03 DKK from my Danish account without my consent. Please refund my money immediately. This is an unfair decision because you should have allowed me to make my own choice instead of suddenly deducting money from my account without permission.

On the night of October 3rd to October 4th, I rented a Peugeot 3008 through eDreams Cars, with the local rental provider being Essence Car, at Izmir Adnan Menderes Airport (Turkey). However, when I arrived to pick up the vehicle, the rental company refused to deliver the car, stating that the reserv...

eDreams charged me without my consent and refuses to refund my money. I never subscribed to their Prime membership, yet they still debited my account. This was all I had, and I never used any of their membership benefits. They claim everything is correct on their side, but all I want is my money bac...

On September 18, 2025, I rented a car through eDreams to pick up at Ankara Airport. I had a very important appointment that day, so it was essential for me to collect the car on time. However, when I arrived at the airport desk, the representative refused to accept my internationally valid driver’s ...

On October 16, 2025, I rented a Renault Clio through eDreams from Sixt at Diyarbakır Airport. My reservation number is TR870717717690. I paid a total of ₺26,500 by credit card. However, the vehicle was not delivered to me due to a name mismatch on the card. I also never received any invoice, email, ...

eDreams, please cancel my subscription and issue a refund immediately. Stop charging me unfairly. My card ending in ****4551, expiring on 04/26, was used for the payment. I am requesting that you cancel my subscription and refund the amount without further delay, as I do not wish to continue with yo...

On September 22, 2025, I purchased a flight ticket through the eDreams website. During the purchase process, I did not approve any Prime membership or additional service, nor did I check any boxes for such an option. However, on the same day, I later noticed that 99.99 EUR (5,040.10 TL) was withdraw...

I booked a ticket and eDreams first said there was a technical issue and the ticket was not confirmed, but later I saw that the ticket was actually confirmed without them sending me any email. Because they told me it was not confirmed, I purchased another ticket, but now I see that my card has alrea...

On September 21, 2025, at 09:44 in the morning, 99.99 EUR was withdrawn from my spouse’s İş Bankası card ending in 5216 by eDreams Prime Annual Gibraltar GI. I never requested any membership or subscription related to this. A year ago, I purchased a ticket through eDreams, but even then, I did not g...

Dear eDreams Customer Service, I was charged for an eDreams Prime subscription without my consent. I never authorized this service, nor did I agree to any recurring payments. I demand the immediate cancellation of this subscription and the full refund of the amount charged. If the refund is not proc...

Dear eDreams Customer Support, I recently noticed that I have been charged R135 per month since May for a subscription with eDreams Prime. I did not intend to purchase this subscription, and I kindly request that you cancel it immediately. Additionally, I would greatly appreciate it if you could ref...

Dear eDreams Customer Service, I am requesting the immediate cancellation of the eDreams Prime Plus subscription linked to this email address: victorxq****@gmail.com, along with a full refund of the €100 charge made to my card (last 4 digits: 3862, cardholder: R Rodriguez M***). I want to emphasize ...

Hello eDreams team, I just saw a charge for the yearly eDreams Prime subscription that I didn’t mean to renew, and it caught me off guard. Please cancel my Prime subscription right away. Thank you! I’d like to request a full refund of the amount charged since I haven’t used any Prime benefits during...

Hello eDreams Team, My name is Faiz R*** and my account has been charged €99.99 today (05/09/2025) for a “Prime Annual” subscription. I did not intentionally activate or authorize this subscription, so this charge is unexpected. Please cancel my Prime subscription immediately. Please process a full ...

Hello, I have just noticed a charge of €89.99 on my bank account for an eDreams Prime subscription. I did not intend to subscribe to a paid plan; it was only a free trial that I did not wish to renew. I therefore request (1) the immediate cancellation of my Prime subscription to prevent any future c...

Dear eDreams team, I recently noticed a charge for the annual eDreams Prime subscription, which I did not intend to renew and was unexpected. I kindly request: Immediate cancellation of my Prime subscription. A full refund of the charged amount, as I have not used any Prime benefits in this new term...

I got charged $99.35 once and then $79.35 later that same month for a yearly Prime subscription from eDreams without me knowing. I tried calling the UK number, but it was really hard to get through. I’d like to get a full refund and cancel my eDreams Prime membership, please. The customer support do...

I was charged €99 for a yearly Prime subscription from eDreams without my notice, and I tried calling back the UK number but it was very difficult to reach. I want a full refund and I want to cancel my eDreams Prime membership subscription. The customer support does not have any email and the app is...

An unauthorized payment of R195 was made by eDreams. I tried deleting my account, but it does not allow me to do so. I cannot find a direct contact number to call in order to get the refund and cancel the transaction. I also want my bank card removed from the account, but the system is not allowing ...

I don't know if I bought any tickets with eDreams between June 20 and 23, 2025. If I did, why didn't eDreams send me any tickets or confirmation? I know for sure that I tried to book through eDreams, but it didn't work, so I had to book directly with FlySafair. I still had to pay eDreams R3,563.55 o...

On July 26, 2025, I booked a Batik Air flight from Denpasar to Kuala Lumpur (PNR: YOBMZ, Booking Ref: 23667882742) for August 21 through eDreams, paying ₺4,240.45 for the flight and ₺1,146.44 for the “Super Flex” full refund guarantee, totaling ₺5,842.48. I chose the Super Flex option specifically b...

I was unexpectedly charged €90 by eDreams after booking a flight from Berlin, Germany to Helsinki, Finland. I had already paid the full ticket price at the time of purchase. However, about a week later, I noticed an additional charge of €90 was taken from my account without my knowledge or consent. ...

This morning, I was charged an unauthorized eDreams Prime annual fee of $89.99, while my FREE 15-day trial was on. I still had 14 days to think about the subscription, and now I don't want it!! Please cancel this membership and issue a refund. If not, I will have to consider taking legal action rega...