eDreams Prime Membership Started Without My Approval
While purchasing a flight ticket through eDreams for Mavi Gök Airlines, I was unknowingly enrolled in an eDreams Prime membership because of a misleading interface and confusing screens, and $8 was charged to my credit card. I did not receive any confirmation email for this membership, and I appear to have purchased a subscription I never requested. I believe this happened entirely because of the misleading signup process.
On September 8, 2026, my Akses credit card was charged $8 under the name “eDreams Prime.” As soon as I noticed the charge, I canceled my Prime membership; however, the amount that was charged has not been refunded even though the membership was canceled.
I am requesting that the $8 charged to my card for this Prime membership, which was processed without my knowledge or explicit consent, be refunded as soon as possible. I also want the membership to be fully canceled and for no similar charges to be made to my card again.
