Unauthorized eDreams Prime Charges – Refund & Cancellation

I used the eDreams app only to book a flight and was not aware that I had been signed up to a paid monthly subscription. I did not clearly agree to any ongoing subscription, and I was not informed in a way I could understand that money would be debited from my account every month. Recently I noticed that R229 was debited on 3 August 2026 and again on 31 August 2026, a total of R458, for what appears to be an eDreams Prime subscription. It has also been a long time since I last used eDreams to book a flight, which makes these ongoing charges even more unreasonable for me. My eDreams account is under the email address lwandle***@gmail.com. I request that my eDreams subscription be cancelled immediately so that no further payments are taken, and that the total amount of R458 already charged be fully refunded to me. I ask for this matter to be investigated and resolved as soon as possible.