eDreams Boarding Pass Not Received

Al Craig
Al Craig
eDreams
April 10 10:07 AM182

I booked a flight from Dublin to Newquay through eDreams under the booking reference 24874791342. While I was trying to obtain my online boarding pass on my phone yesterday, I accidentally selected the wrong date of birth and was then blocked from getting my boarding pass by the airline, Aer Lingus. As a result, I have been unable to complete online check‑in and cannot get my boarding pass myself. I contacted eDreams and was informed that the problem had been corrected. However, when I go to the Aer Lingus website, it still does not work, which shows there is still a communication or data error between eDreams and Aer Lingus. Despite this, I keep getting told that eDreams has done its best and that if it still does not work, I should just check in at the airport. I am currently in Ireland and have onward connections, and there are protests in Dublin, so I am genuinely worried about possible delays. In this situation, I do not want the extra stress and time loss of having to find Aer Lingus at the airport and sort out my boarding pass there, especially when this issue started from an incorrect detail that should be simple to fix. I request that eDreams urgently contact Aer Lingus, correctly update my information if needed, and ensure that my boarding pass for the Dublin–Newquay flight is issued and sent directly to my phone before I go to the airport. I would also like clear confirmation that everything is in order so I can travel without additional delays and uncertainty.

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