On June 26, 2024, I placed an order for an Airwrap on dyson.com.tr. On July 2nd, when I called Dyson, I was told that there was no such order and that it would be reviewed and they would get back to me within 48 hours. 48 hours passed, and no one called. I called again and was told they would resolve the suspended order.
On July 13, 2024, after countless inquiries yielded no results, they said my refund was approved and hung up on me (although I had stated 50 times that I did not want a refund). The refund was initiated on July 16, 2024, but only for ₺3300. When we called the bank, Dyson informed us that they would refund the payment in 6 installments and had made such a request.
As a result, Dyson takes your money in advance, does not send the product, and makes the refund in installments. I hope to be rid of this shoddy company as soon as possible. Do not get involved with Dyson.
I’m reaching out to address the issues I’ve experienced with purchasing a Dyson Airwrap from Dyson Türkiye. Checking the stock in Antalya has been incredibly frustrating; since the stock isn’t visible on your website, I contacted live support, only to be told I’d need to visit the store physically. ...
I placed an order on dyson.com on August 6, 2024, using my credit card with a 6-month interest-free installment plan. I received a 'thank you' email from d*****@dyson.com.tr confirming my order. However, on August 10, 2024, I learned via a bank message that my payment was refunded. Since I opted for...
I purchased a Dyson Airwrap on February 25, 2025, and returned it just three days later. But weeks have passed, and I still haven’t received my refund. When I contacted Dyson, they claimed that the information I provided at the time of purchase didn’t match the product I returned—so they say they ca...
December 4, 2023, purchased a Dyson Airwrap™ multi-styler product from dyson.com.tr for my daughter's birthday on December 7, 2023. I was informed that the "so-called" courier company, Sendeo, which I had never heard of before and with whom I had no choice in working with, would be delivering the p...
I bought a vacuum cleaner (Gen5) online from Dyson.com.tr on 20 March 2024. The amount (28,999₺) of the cleaner was charged to my credit card, but Dyson claimed that the transaction was not registered in their system. I was terrified for six days and called the Dyson Call Center countless times to u...
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