I purchased a Dyson V15 cordless vacuum, and at first, it worked perfectly fine. However, over time, the suction power gradually weakened until it barely picked up anything. I sent it to service twice, and each time, they claimed it was fixed, but the problem never went away.
Now, the vacuum has completely stopped working. When I press the trigger, nothing happens, and the brush head won’t spin. At first, I thought I could manage, but now it’s completely useless. Since the service center is far from my home, I hesitated to take it in again, but this issue has pushed me to my limit.
I do not want the same defective unit back. I demand a replacement. I bought Dyson for its quality, yet I’ve spent more time dealing with repairs than actually using the product. Dyson, is this the reliability you promise? Stop sending back broken vacuums and provide me with a working unit now!
I purchased a Dyson V15, and within less than a year, it has broken down twice. The first time, I sent it for service due to a burning smell and a faulty brush head. They claimed nothing was wrong and returned it, saying the brush head was replaced—but when I checked, it hadn’t been changed at all. ...
I own a Dyson V15 cordless vacuum and was informed that they would send a replacement part due to a motor issue. After waiting for months, they called to say the part was unavailable and asked me to send my vacuum to the authorized service center. A while after sending it in, they informed me that t...
I bought a Dyson V15 vacuum from Dyson’s official website about 7–8 months ago. From the very first day, I’ve had issues with its suction power, and more recently it has started pausing and cutting out intermittently. During this time, I’ve contacted customer service several times—twice via video ca...
I purchased a Dyson V15, and just over a year later, it started malfunctioning. The device wasn’t working properly, so I bought an original filter from Dyson’s website, thinking the issue was with the filter. After replacing it, the vacuum began overheating and lost suction power. I contacted custo...
The battery of my Dyson V15 vacuum broke down just after the warranty expired, which feels like a joke. It’s as if their machines are programmed to fail after the warranty. I’ve been disappointed with Dyson from the start – the vacuum never fully satisfied me. When I previously reported an issue wit...
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