Dyson V12 Keeps Showing "Clean Filter" Warning Even After Cleaning

Dyson V12 Keeps Showing "Clean Filter" Warning Even After Cleaning
Dyson V12 Keeps Showing "Clean Filter" Warning Even After Cleaning
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Luca
November 23, 2024 11:12 am
119

My Dyson V12 has been giving a "clean filter" warning repeatedly, even after I cleaned the filter thoroughly and let it dry for 24 hours as instructed. After vacuuming the house once, the same warning appeared again. To resolve the issue, I ordered a replacement filter, but the problem persisted—even when I used the vacuum without any filter installed, the "clean filter" warning still popped up.

This is extremely frustrating, and I am unable to use the vacuum properly despite following all steps. I expect Dyson to address this issue promptly and provide a solution. Whether it's a software or hardware issue, it needs to be resolved immediately. Please offer clear guidance and support to fix this ongoing problem.

November 28, 2024 1:54 pm (5 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Rest assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

November 28, 2024 1:56 pm

Dear Customer, We tried to reach you via our call center line, but we were unable to contact you. If your request is still ongoing, you can contact us through our call center or via other communication channels. Sincerely, Dyson Turkey

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