5
Emine is very satisfied with the result
Resolved

Dyson V12 Vacuum Constant Filter Warning Despite Cleaning – Poor Service and Usability

Emine
October 01, 2024 11:44 am
19
Emine's Thank You Message
“The filter was replaced free of charge.”

I purchased a Dyson V12 stick vacuum, but for nearly a year, I haven’t been able to use it due to constant "clean filter" warnings. Even though I clean the filter after every use, the warning still pops up. Despite my attempts to get service for the issue, I’ve never been able to receive any. I’ve had to buy a vacuum from another brand just to keep my home clean. I’ve contacted customer service multiple times and followed their instructions, but the fix only works for a single use. Reaching Dyson’s customer support was an ordeal, taking me a month. Now, I’m stuck with an unusable vacuum and zero satisfaction from Dyson. What I thought would be a convenient product has turned into a frustrating experience, and I expect a resolution.

Emine
October 25, 2024 9:06 pm

The filter was replaced free of charge.

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