Despite canceling my Duolingo account, they still charged me; how can I resolve this?

If Duolingo charged you after you cancelled your account, begin by confirming the cancellation date and manner.

Check your email for any cancellation confirmations or subscription-related messages.

According to Duolingo's Refund Policy (https://support.duolingo.com/hc/en-us/articles/4403492548365-Refund-policy), reimbursements are normally not provided unless legally necessary, though errors like these may be considered.

Gather proof such as your cancellation confirmation and invoice information. Contact Duolingo via their Help Center (https://support.duolingo.com/hc/en-us) or email [email protected], detailing the charge and providing confirmation of cancellation. Kindly request a refund and a solution to avoid future costs.

If Duolingo declines your request, you should dispute the charge with your bank or credit card provider, as most give protection for unauthorised or incorrect transactions.

If you believe the charge breaches subscription or cancellation regulations in your area, you can file a complaint on our website.