I bought the Dreame H12 Dual vertical vacuum less than two months ago, and from the very beginning, it has been giving off small electric shocks during use. This isn’t just uncomfortable—it’s genuinely concerning. I contacted support and sent it in for repair.
After some time, they sent it back with a note saying they had performed maintenance and something else I don’t even remember now. We decided to test it again, thinking maybe the issue had been fixed. But just as we expected, the problem is still there—the vacuum continues to shock me when I touch it during operation.
Now I have to send it back again, and I have no idea what the outcome will be this time. I’ve barely had this product for a couple of months, and I’ve spent more time dealing with its defects than actually using it.
I’ve been struggling with my Tineco vacuum for months now. It turns on for five seconds, then stops and gives a warning. I have cleaned and dried every part multiple times, yet the issue persists. No matter what I try, the vacuum simply refuses to work properly. To make matters worse, I haven’t bee...
I purchased a Dreame L40 Ultra vacuum cleaner in October, and I have been experiencing a serious issue with the mop cloth since the very first day. The mop cloth constantly folds over during cleaning, preventing the device from cleaning properly. Additionally, there was no spare mop cloth included i...
I purchased the Dreame L20 Ultra vacuum cleaner about 1.5 years ago. On October 8, 2025, the device developed a water leakage problem, which occurs in every mode and with every use. My device is still under warranty. To speed up the process, I personally took it to the technical service on October 1...
I purchased the Dreame LS10 Pro Ultra Heat robot vacuum cleaner from Media Markt’s Konya Selçuklu Kule Site AVM location on July 3rd. From the very beginning, the product failed to meet the advertised features. Within the 15-day legal return period (contacted on July 9), I reached out to the store t...
I purchased the Tineco Floor One S3 cordless vacuum hoping for a premium cleaning experience, but instead, I’ve been dealing with the same issue three times within a year. Each time, I sent the product in for repair, it was “fixed” and returned—only for the same malfunction to occur again shortly af...
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