I purchased the Tineco Floor One S3 cordless vacuum hoping for a premium cleaning experience, but instead, I’ve been dealing with the same issue three times within a year. Each time, I sent the product in for repair, it was “fixed” and returned—only for the same malfunction to occur again shortly after.
At this point, the device has become unusable and I’ve completely lost confidence in it. I requested a refund, but the company refused and only offered another repair. This is unacceptable. Clearly, this product has a chronic defect, and I’m now worried the warranty will expire and I’ll be stuck with a faulty unit.
I deeply regret buying this product and urge Tineco to take full responsibility. I demand a refund or a replacement with a fully functional model.
I purchased a Tineco cordless handheld vacuum after hearing great reviews, but it turned out to be a huge disappointment. The vacuum only works when it’s constantly plugged in, making it completely useless as a cordless device. I requested a return, but instead of helping me, they refused to even r...
My Tineco Floor One S3 vacuum developed a motor failure right after the 2-year warranty expired. It worked fine before, but one morning, I turned it on, and it immediately displayed a service warning. What’s worse, my two siblings also bought the same model, and all three vacuums failed with the ex...
My Tineco Floor One S3 vacuum started showing a service error, even though I’ve only used it around 30 times in three years. It was mostly kept in my summer house, so it has barely seen any wear. I sent it to Tineco service last week, knowing that the warranty had expired, and requested a paid repa...
I purchased my Tineco Floor One 3 vacuum cleaner in April 2024, and even though it is still under warranty and I have used it with great care, I am experiencing the same malfunction for the second time. The device releases water but does not suction it back. I had the exact same issue about three mo...
I purchased the Tineco Floor One S3 device three months ago, and shortly after, it began malfunctioning by repeatedly showing errors and shutting down on its own. This issue occurs regularly every time I use the device, and no warning codes or messages appear on the screen. I have not interfered wit...
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