Formal Complaint Regarding Repeated Account Restrictions - DistroKid

Dear DistroKid, I am writing to file a formal complaint regarding the repeated restrictions placed on my accounts without any clear explanation. This is not the first time this has happened. It has now affected three different accounts, and in every case I have received no clear reason for the action taken. I have contacted your support team multiple times, including through ticket #4478246, but I have not received a meaningful explanation or a fair resolution. I have been a paying DistroKid customer for years and have spent more than $200 on subscriptions and services. As a paying customer, I expect transparency, fair treatment and proper customer support. Instead, I have been left without answers while losing access to the service I paid for. My current account was restricted three days ago without any warning or clear statement of which rule I supposedly violated. This situation is extremely frustrating, especially since this is now the third time I face the same issue on different accounts. The affected accounts are associated with the following email addresses: asser.m***[email protected], asser***@yahoo.com and minaam***[email protected]. I respectfully request one of the following: a complete manual review of all affected accounts with a clear explanation of what happened and restoration of my accounts if no policy was violated, or, if you are unable or unwilling to restore my accounts or explain the reason for these actions, a full refund of all the money I have paid. If this matter is not resolved promptly, I will continue pursuing it through consumer protection organizations and public complaint platforms until I receive a fair resolution. I sincerely hope DistroKid chooses to resolve this professionally.