I am not receiving my payments from DistroKid, what steps should I take to fix this?

If you’re not receiving your payments from DistroKid,

Verify your balance first;

• Go to Bank tab
• Check:
– “We Owe You” amount
– Any payout errors
• Take screenshots of:
– Balance
– Payment status

This confirms if money is actually available.

Understand common reasons;

• Royalties are delayed:
– Usually 2–3 months after streams
• Payments may fail if:
– Tax forms not completed
– Payment method not set (Tipalti)
– Minimum payout not reached

These are the most frequent causes.

Fix your payout setup;

• Go to payout settings
• Make sure:
– Payment method is added correctly
– Tax info is fully completed

Without this, payments won’t process.

Check withdrawal status;

• If you requested payout:
– It can take up to 14 days
• Also check:
– Bank rejection or incorrect details

Delays don’t always mean missing money.

Act immediately;

• Contact support and write:
– “My earnings are available but I haven’t received payment. Please check.”

• Include:
– Account email
– Amount owed
– Screenshots

If support remains unresponsive, posting on Xolvie can help apply public pressure.