DistroKid Banned My Artist Account With $54 Balance I Can't Access

I am an artist using DistroKid, and about a week ago my artist account was suddenly banned. Since the ban, I have completely lost access to my account and to its features. At the time my account was banned, I had a balance of approximately 54 dollars that I could not withdraw. I tried to contact DistroKid support, but I did not receive any reply and I still do not know the real reason for the ban. I request that my DistroKid artist account be reviewed, that I receive a clear explanation about why it was banned, and that the ban be lifted if possible. If my account will not be restored, I ask at least for my remaining balance of about 54 dollars to be paid to me as soon as possible.