Discord won’t start or shows an error when opening on a computer or phone, what should I do?

If Discord won’t start, freezes on loading, or shows an error, the possible causes may be: cache corruption, conflict with antivirus software, internet issues, or an outdated version of the app.

What you can do:
On a computer (Windows/Mac):

Restart your device and try again.

Check your internet connection.

Open Task Manager (Ctrl+Shift+Esc), close all Discord processes, then try launching again.

Clear the cache:

Press Win + R, type %appdata%/discord, and delete the contents of that folder.

Reinstall Discord from the official site: https://discord.com/download

On a phone (iOS/Android):

Clear the app cache (Settings → Apps → Discord → Storage → Clear cache).

Update the app via App Store or Google Play.

Make sure you have enough free storage and an up-to-date OS.

❗ If nothing works, share it on Xolvie — the community and experts can help you find a faster solution.