CooMeet charged me without permission, won’t issue a refund; how can I get my money back?

Three days ago, I submitted a request to delete my Coomeet Premium account because I no longer wish to use it. However, my request has not been processed, and I have been left waiting without any resolution. I also contacted Coomeet via email to follow up, but I still have not received any clear res...

I had been using the minute package service from the Coomet website for about a year. Recently, I have been completely unable to access the site and cannot log into my account. After logging out through the app, I tried to log back in, but the system no longer recognizes my email address. Despite be...

I recently discovered that a CooMeet membership was activated without my full consent and my credit card was charged without proper authorization. I do not wish to use this service and I never intended to maintain a subscription. What worries me most is that the app seems to be set up to charge me m...

I mistakenly purchased a package on the Coomeet app, but I canceled it right away and was told that a refund had been issued. However, it has now been almost a month, and I still have not received my money back. The amount is close to $30, and it remains missing from my bank account despite repeated...

I purchased a CooMeet Premium package expecting a smooth and reliable user experience. Instead, I was banned during my very first match—without any explanation or warning. I hadn’t violated any rules, yet my access was blocked immediately after paying. This is absolutely unacceptable, and I feel com...

Hello, I accidentally made a ₺100 purchase on CooMeet on April 3 and immediately contacted support to request a refund. I was told the refund would be processed and that I should wait between 1 to 20 business days. It’s now day 18, and there’s still no sign of my money being returned. This has gone ...

I initially purchased a small ₺2 Coomeet package and used it. Later, I accidentally purchased another one, which I also ended up using. However, I do not want to continue using the service or be charged again. I have already removed my card details from the system, but I’m very concerned that my car...

I purchased a Coomeet Premium package yesterday, expecting full access to the features I paid for. However, after using it for barely 10 minutes, the service stopped working completely. Since then, I haven’t been able to access the features I paid for, and there is no clear explanation or support to...

Good evening, I apologize for the inconvenience, but I need urgent assistance regarding a mistaken purchase on CooMeet. While reviewing the package details, I accidentally clicked on the $100 option, and the payment went through. I have not used the package at all, and I am requesting a full refund...

I willingly purchased a Premium subscription on Coomeet, but while using the app, my Premium minutes suddenly ran out, and I was redirected to a purchase screen. However, I did not click anything, yet $5 was automatically deducted from my account without my authorization. This is completely unaccep...

Even though I closed my Coomeet account, they still withdrew $1.99 from my card without my permission. I did not purchase any minutes, nor did I authorize any charges, yet my card was billed. I have never used these minutes, and I demand an immediate refund. How is it possible for Coomeet to keep c...

I purchased a $1.99 package on CooMeet, which was supposed to include 40 minutes of talk time. However, I was only able to use 10 minutes before the remaining minutes disappeared. This is unacceptable, and I feel cheated as I did not receive what I paid for. I want to cancel this transaction and req...

I purchased the $1.99 one-month, 40-minute package on CooMeet, but I lost access to my account. I believe I still have around two weeks of minutes remaining. This situation is extremely frustrating as I cannot use the service I paid for. I am requesting assistance to either transfer the unused minu...

I occasionally make purchases from Coomeet, but today I had an extremely frustrating experience. In the evening, I tried to buy a $5 package. The payment was not approved, so I attempted two more times, spending a total of $15. However, when I checked my bank account, I saw that ₺540 had been withdr...

I accidentally purchased a package on Coomeet and immediately requested a refund, but it still hasn’t been processed. I contacted my bank, and they confirmed that no refund has been issued. My account ID is https://coomeet.com/id16343423857234, and I am waiting for Coomeet to take action. This delay...

I subscribed to Coomeet Premium and later removed my card details from my profile. However, I am unsure whether this action also canceled my subscription or if I will still be charged in the future. I am seeking clarity on this matter. Can you confirm if my subscription has been fully canceled and ...

I downloaded the Coomeet app and upgraded to Premium, intending to make a one-time payment. However, shortly after, multiple charges were made to my account without my authorization. I only made one payment, and the additional three transactions were not initiated by me. I am requesting a full refu...

I mistakenly incurred a $700 charge on my account while using CooMeet, which I neither intended nor authorized. I immediately sought to cancel and request a refund, but I have been left unsure of the proper steps to take. My bank has stated they can only assist through a spending dispute process, bu...