I had been using the minute package service from the Coomet website for about a year. Recently, I have been completely unable to access the site and cannot log into my account. After logging out through the app, I tried to log back in, but the system no longer recognizes my email address. Despite being locked out of my account and unable to use the service, my bank card continues to be charged around $2 every month automatically.
I cannot even see which card is being charged, and there is no option to cancel my subscription. This situation has left me frustrated and feeling trapped, as I am paying for a service I cannot access and do not want anymore.
I demand that Coomet immediately cancels my subscription, stops these unauthorized monthly charges, and ensures I am no longer billed without my consent. Customers deserve transparent billing and reliable access to the services they pay for.
After purchasing a Premium membership on the Coomeet app, my card has continued to be charged at regular intervals even though I have not actively used the app. I have been experiencing this issue for about 6–7 months, and a total of 3–4 charges have been made. Most recently, 1.99 USD was deducted f...
I purchased a CooMeet $1.99 package, which provided 40 minutes of service, used over a week. Previously, when I removed the payment card I used for a subscription, it would automatically cancel the recurring payment. However, now there is no subscription cancellation option available, and I am also ...
I purchased a CooMeet 1.99 USD package, which provided 40 minutes of service, used over a week. Previously, when I removed the payment card I used for a subscription, it would automatically cancel the recurring payment. However, now there is no subscription cancellation option available, and I am al...
I recently discovered that a CooMeet membership was activated without my full consent and my credit card was charged without proper authorization. I do not wish to use this service and I never intended to maintain a subscription. What worries me most is that the app seems to be set up to charge me m...
Even though I closed my Coomeet account, they still withdrew $1.99 from my card without my permission. I did not purchase any minutes, nor did I authorize any charges, yet my card was billed. I have never used these minutes, and I demand an immediate refund. How is it possible for Coomeet to keep c...
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