Coomeet Refund Not Processed Despite Request

I accidentally purchased a package on Coomeet and immediately requested a refund, but it still hasn’t been processed. I contacted my bank, and they confirmed that no refund has been issued. My account ID is https://coomeet.com/id16343423857234, and I am waiting for Coomeet to take action. This delay is frustrating, and I expect my refund to be completed promptly. Please process my refund immediately and provide confirmation once it is done. I rely on your support to resolve this issue as soon as possible. Waiting any longer without a resolution is unacceptable.