I occasionally make purchases from Coomeet, but today I had an extremely frustrating experience. In the evening, I tried to buy a $5 package. The payment was not approved, so I attempted two more times, spending a total of $15. However, when I checked my bank account, I saw that ₺540 had been withdrawn.
Despite SMS messages indicating that the payments were not approved, my bank account clearly shows that the charges went through. I reached out to Coomeet’s support team, but I have not received a satisfactory response yet. I demand an immediate refund of my money and an explanation for this issue. This lack of proper payment processing is unacceptable, and it needs to be resolved promptly.
I accidentally purchased a package on Coomeet and immediately requested a refund, but it still hasn’t been processed. I contacted my bank, and they confirmed that no refund has been issued. My account ID is https://coomeet.com/id16343423857234, and I am waiting for Coomeet to take action. This delay...
Hello, I accidentally made a ₺100 purchase on CooMeet on April 3 and immediately contacted support to request a refund. I was told the refund would be processed and that I should wait between 1 to 20 business days. It’s now day 18, and there’s still no sign of my money being returned. This has gone ...
I mistakenly purchased a package on the Coomeet app, but I canceled it right away and was told that a refund had been issued. However, it has now been almost a month, and I still have not received my money back. The amount is close to $30, and it remains missing from my bank account despite repeated...
Three days ago, I submitted a request to delete my Coomeet Premium account because I no longer wish to use it. However, my request has not been processed, and I have been left waiting without any resolution. I also contacted Coomeet via email to follow up, but I still have not received any clear res...
I downloaded the Coomeet app and upgraded to Premium, intending to make a one-time payment. However, shortly after, multiple charges were made to my account without my authorization. I only made one payment, and the additional three transactions were not initiated by me. I am requesting a full refu...
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