Codashop accepted my Codapay payment but nothing was delivered, what’s the best way to proceed?

Today, I purchased Mobile Legends diamonds worth $13 through Codashop. The payment was charged directly to my card and the transaction was approved, but even after approximately three hours, the diamonds have still not been credited to my account. I contacted customer support through the website, b...

On December 12, 2025, at around 11:05 a.m., I purchased a diamond package worth $7 for my Mobile Legends: Bang Bang account (ID: 394417084 (4050)) through the Codashop website using a bank transfer via VakıfBank. The payment was successfully deducted from my account, and I have the payment receipt. ...

Today, at around 5:30 p.m., I purchased diamonds for the Mobile Legends game through Codashop. I completed the payment via bank transfer (EFT) in the amount of $7, and my in-game account ID is 5491*79 (4235)**. Although the payment was successfully deducted from my account, the diamonds I purchased ...

About 24 hours ago, I purchased Wild Rift Wild Cores through Codashop, using my bank card for a total payment of approximately $24. My order number is P175726108321992223819216811. The Riot account username I wanted to load the purchase to is e*, and my in-game ID is XottoM#CCN. However, the purchas...

Hello, on the 12th of this month, I made a diamond purchase worth ₺3569 through the Codashop website. I completed the payment successfully and submitted the required purchase request. However, Codashop now claims that no payment was received and refuses to deliver the diamonds I paid for. Despite h...

I purchased 1000 Wild Cores for the game Wild Rift and paid ₺190 for the transaction. Although the payment was successfully processed, the purchase never went through and I didn’t receive the Wild Cores. Now my money is gone, and I have nothing to show for it. To make things worse, I can’t find any...

I purchased diamonds worth ₺1562 from the Codashop website to top up my account, but the transaction was never completed properly. Although the payment was successfully taken, I never received the diamonds, and I didn’t even get a confirmation email saying the load was processed. I have all the nec...

I made a purchase on Codashop for a total of 15,000 gold in the game Blood Strike MENA, using account ID 5688******47. However, only 10,000 gold was delivered to my account—5,000 gold is still missing. The transaction was completed on March 5, 2025, and I was charged a total of ₺4500 through the Yap...

I purchased diamonds worth ₺1562 from the Codashop website for an in-game top-up, but it has been two full days and I still haven’t received anything. I have my payment receipt, screenshots—every proof you could ask for. Yet, no diamonds have been delivered to my account, and I didn’t even receive a...

Dear Codashop, On December 29, 2024, at 11:10 PM, I attempted to purchase 10,000 FC Points through your platform via iyzico/Codashop, paying ₺1999.99. During the transaction, I encountered multiple error messages (403 error codes). On the third attempt, the payment was finally processed and the amo...

I purchased ₺1388 worth of coins for the LivU app through Codashop. The payment was successfully withdrawn from my account, but the coins never appeared in my LivU profile. This is extremely frustrating, especially since I’ve used Codashop many times before without any issues. I don’t understand why...

On August 20, 2024, I purchased diamonds for my Mobile Legends account through Codashop, paying ₺43. The payment was successfully withdrawn from my bank account, but I never received the diamonds. I didn’t get an SMS confirmation, no email, and nothing was added to my game account. I tried to conta...