If Supercell banned you from Clash of Clans for using mods you never loaded, the first thing you should do is go to Settings > Help & Support and select "Contact Us." This will let them know what's going on.
The official support page says that a ban means you can't access your account, so you need to send an honest appeal describing what went wrong.
Include your Player Tag, Village Name, Town Hall level, the date you last played, and any related purchase receipts or screenshots to show that you are a real player in your appeal.
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
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