Citroen warranty claim

34 complaints

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1

Citroen C5 Shine Roof Paint Got Damaged in 6 Months

Mevlüt
Mevlüt
September 5, 2025 5:31 PM62

In my Citroen C5 Shine, released in January 2024, I noticed a paint problem on the roof in June. Although my car is only...

Citroen C5 Shine Roof Paint Got Damaged in 6 Months
Citroen C5 Shine Roof Paint Got Damaged in 6 Months
Citroen C5 Shine Roof Paint Got Damaged in 6 Months
5
Resolved
Arzu
Arzu
August 30, 2025 12:15 AM39
Arzu removed this complaint from publication
5
Resolved

Major Engine Malfunction in Low-Mileage Citroën C3 Aircross

Hasret
Hasret
July 9, 2025 11:13 AM135

"The process is still ongoing and there has been no response, positive or negative. When you comment under posts on Citroen's social media accounts (#Instagram #Citroen #Turkey), they immediately delete it, and if you insist, they send an automatic message, but this message is never solution-oriented. There is no trace of the attention and care shown when purchasing the vehicle. They do not respond in any way."

I purchased my Citroën C3 Aircross 1.2 PureTech vehicle as brand new on 12....

1

Citroen C4X Sunroof Malfunction - A Fight for Warranty Coverage

Musa
Musa
June 30, 2025 4:54 PM37

Hello. I am a Citroen C4X user. On the 3rd day of Eid al-Adha, I opened my sunroof and the vehicle jammed the sunroof cu...

Citroen C4X Sunroof Malfunction - A Fight for Warranty Coverage
Citroen C4X Sunroof Malfunction - A Fight for Warranty Coverage
Citroen C4X Sunroof Malfunction - A Fight for Warranty Coverage
Citroen C4X Sunroof Malfunction - A Fight for Warranty Coverage
1

Citroën Has Not Provided a Replacement Vehicle for a Month

Engineer
Engineer
June 27, 2025 1:34 PM73

My 2020 model Citroen Berlingo, which is still under warranty, has had its fifth AdBlue malfunction. I took it to Bursa ...

1

Citroen Sold Me a Faulty C5 Aircross With Endless Issues

Resat
Resat
June 27, 2025 10:53 AM88

We bought our Citroen C5 Aircross vehicle from Ankara Ata in April 2024. We already had a 2020 model, we were happy with...

1

Citroen C4X Taillight Cracks: Clear Manufacturing Defect

Muammer
Muammer
May 14, 2025 10:25 PM48

I bought a c4x model vehicle from the Citroen Ercan dealer in Elazığ province in 2024. The vehicle is currently 6500 km....

Citroen C4X Taillight Cracks: Clear Manufacturing Defect
Citroen C4X Taillight Cracks: Clear Manufacturing Defect
Citroen C4X Taillight Cracks: Clear Manufacturing Defect
Citroen C4X Taillight Cracks: Clear Manufacturing Defect
+3

Citroen Delayed My Car Insurance Repair for Months - Ignored Warranty on Belt

Ezgin
Ezgin
April 3, 2025 3:19 PM21

Hello Dear Authorized Person, The vehicle we purchased with interest from Citroen was insured with the comprehensive in...

4
Resolved
İrfan
İrfan
January 22, 2025 1:18 PM2
İrfan removed this complaint from publication
1

Citroen Denied Roof Paint Defect on My C5 Aircross Despite Clear Evidence

Selcuk
Selcuk
December 14, 2024 4:48 PM104

In November 2023, I purchased a brand-new Citroen C5 Aircross. Before the warranty period expired, the vehicle developed...

Citroen Denied Roof Paint Defect on My C5 Aircross Despite Clear Evidence
Citroen Denied Roof Paint Defect on My C5 Aircross Despite Clear Evidence
1

Citroen Refused to Fix Steering Wheel Cracks on My C5 Aircross Under Warranty

Uğur
Uğur
November 29, 2024 3:42 PM77

I have experienced the following issue with our 2022 C5 Aircross 1.5 BlueHDi Shine Bold EAT8 vehicle. On Saturday, Novem...

Citroen Refused to Fix Steering Wheel Cracks on My C5 Aircross Under Warranty
Citroen Refused to Fix Steering Wheel Cracks on My C5 Aircross Under Warranty
Citroen Refused to Fix Steering Wheel Cracks on My C5 Aircross Under Warranty
Citroen Refused to Fix Steering Wheel Cracks on My C5 Aircross Under Warranty
+1
1

Citroen Refused to Paint Rusty Door on My C4 and Only Offered a Replacement

Ulaş
Ulaş
September 10, 2024 10:47 AM204

Hello, I purchased my Citroen C4 Feel Bold in 2023 and have been enjoying it until I discovered rust on the inner side o...

Citroen Refused to Paint Rusty Door on My C4 and Only Offered a Replacement
Citroen Refused to Paint Rusty Door on My C4 and Only Offered a Replacement
Citroen Refused to Paint Rusty Door on My C4 and Only Offered a Replacement
Citroen Refused to Paint Rusty Door on My C4 and Only Offered a Replacement
1

Citroen C5 Aircross Driver Seat Deformation Issue

Arif
Arif
August 23, 2024 12:10 PM110

I purchased a brand new Citroen C5 Aircross in 2020, and the driver's seat has developed a deformation/tear. My request ...

Citroen C5 Aircross Driver Seat Deformation Issue
Citroen C5 Aircross Driver Seat Deformation Issue

2022 Citroen C-Elysee AdBlue Error Recovery Demand

Dilek
Dilek
August 6, 2024 1:25 PM140

I purchased a brand new 2022 Citroen C-Elysee from a dealer, and I have taken my vehicle to the service center four time...

Citroen C-Elysee Warranty Coverage Dispute

İsmail
İsmail
July 23, 2024 12:08 PM79

I own six Citroen C-Elysee vehicles, and one needs an axle replacement at an authorized service center. The repair costs...

Citroen C3 Aircross Shine Sunroof Problem

Aykut
Aykut
July 11, 2024 2:43 PM143

On Wednesday, July 3rd, I took my 2022 Citroen C3 Aircross Shine (still under warranty) to Arkas Citroen in Gaziemir, Iz...

Citroen's Faulty Airbag Replacement Service and Repeated Service Issues

Cedat
Cedat
July 4, 2024 8:16 PM70

 Citroen's handling of a faulty airbag replacement issue for my 2014 C3 model vehicle is just speaks for itself, and the...

1

Citroen C5 Aircross EGR Valf Problem

Emre
Emre
June 27, 2024 5:14 PM165

On February 28, 2020, I took delivery of my 2020 model Citroen C5 Aircross. Recently, there was a water leak from the EG...

Citroen C5 Aircross EGR Valf Problem
Citroen C5 Aircross EGR Valf Problem
Citroen C5 Aircross EGR Valf Problem
Citroen C5 Aircross EGR Valf Problem
+3
5
Resolved

Citroen Car Brake Pad Problem

Kadir
Kadir
June 26, 2024 12:56 PM50

"The company headquarters contacted me and resolved my issue. Thank you..."

Hello, I am the owner of 34 *** 364 (VR*ACY****0418) with 20/07/2023 traffi...

1

Citroen C3 Aircross Chronic Radio Issues

Mehmet
Mehmet
May 1, 2024 1:09 PM121

I purchased a brand new Citroen C3 Aircross in November 2022. Since purchasing, I have been unsatisfied with the materia...

Citroen Berlingo Steering Box Warranty Complaint

Zafer
Zafer
April 26, 2024 11:30 AM24

My Citroen Berlingo was diagnosed with a steering box problem during an authorized service check, and I was told it will...

1

New Citroen C4X Delivery and Paint Peeling Problems

Duygu
Duygu
February 28, 2024 10:57 PM147

On February 17, 2024, I ordered a Citroen C4X model car from Nev Oto Tarabya Citroen Dealership and made the necessary p...

1

Despite Spending Money on Repairs, My Citroen Car Keeps Breaking Down

Mustafa
Mustafa
December 26, 2023 1:09 PM159

Hello, I'm sharing my frustrating experience with my Citroen vehicle that underwent repairs costing ₺70,000 eight months...

1

Citroen Wanted to Deliver C4 with Paint Damage on the Hood and with Residues All Over

Sercan
Sercan
December 22, 2023 8:45 AM206

When I went to pick up my C4 vehicle, which I bought from the Nev Citroen dealer, on 20.12.2023, I noticed that there wa...

Citroen Wanted to Deliver C4 with Paint Damage on the Hood and with Residues All Over
Citroen Wanted to Deliver C4 with Paint Damage on the Hood and with Residues All Over