On Wednesday, July 3rd, I took my 2022 Citroen C3 Aircross Shine (still under warranty) to Arkas Citroen in Gaziemir, Izmir, because the sunroof wasn't working. They said the sunroof motor needed replacement, which they did under warranty. However, the problem persisted. Then they claimed the motor was fine, but there was an issue with the electrical wiring causing the fuse to blow. I had taken the car in for the same problem about two months ago, and they replaced the fuse then, but it didn't solve the issue. My car has been at the service center for 9 days now. They haven't offered a courtesy car or any other solution. As of July 11th, I was told there's a problem with the main electrical wiring, which isn't covered under warranty because apparently, a cat chewed through it. It's truly disappointing to see a reputable company like Citroen put themselves in such a ridiculous situation.
In 2022, I bought a Citroen C3 Aircross from the Mersin Çayan dealership. On April 11, 2024, while parked in front of my house, my car was hit on the right front side by another vehicle, causing damage. I took the car to the service center, where Mr. A** informed me that, due to the holiday rush, th...
In my Citroen C5 Shine, released in January 2024, I noticed a paint problem on the roof in June. Although my car is only 6 months old, experiencing such an issue in such a short time has been very disappointing. After the problem appeared, I contacted the authorized Citroen service at Arkas Karşıyak...
I purchased a brand new Citroen C3 Aircross in November 2022. Since purchasing, I have been unsatisfied with the material quality, comfort, insulation, and sound performance. In the following days, I had problems such as radio noise, hissing, and crackling. I complained when I took it to Erdemir for...
Hello, I live in Antalya, Turkey, and I would like to express a complaint. On 09.07.2025, I purchased a Citroën E-C3 Aircross from the Citroën dealership “Citroën Balaban” in Antalya. The sales team was very helpful in every respect, but afterwards we started to experience some issues with the vehic...
In 2022, my Citroen C3 got into a small accident when another car rear-ended me. I brought my car to the Citroen dealership in Denizli to get it fixed. But I'm really unhappy with the work they've done. I will be posting pictures soon to show the problems. I went to their service center three times,...
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