I purchased a brand new 2022 Citroen C-Elysee from a dealer, and I have taken my vehicle to the service center four times due to an AdBlue error. Each time, they reset the error and returned the car to me, but the same AdBlue issue reappeared. Currently, my vehicle has been at the service center for 12 days, and Citroen has not approved the replacement of the AdBlue tank, even though the vehicle is still under warranty.
I feel that my company has been wronged because the vehicle we allocated for business purposes has not been properly serviced by Citroen, resulting in financial losses. I am frustrated that my issue has not been addressed, and I am left without a functional vehicle.
I demand an urgent resolution of my situation; otherwise, I will have to initiate legal proceedings for the financial and emotional damages I have incurred. It is unacceptable for such a large company to disregard customer concerns in this manner. I expect a prompt response and resolution to my ongoing issues. Thank you.
I purchased a brand new 2021 Citroen Jumpy Spacetourer. In 2022, I was disappointed when the dealer delivered a vehicle that didn't match my specifications. Instead of receiving the exact version I had ordered, it was missing the options I had requested. They were adamant that this was the original ...
In June 2024, we purchased a brand-new Citroën C4X E from the dealership. Just four months later, the car broke down and was taken in for repairs. However, the issue couldn’t be identified. They first attempted to replace the wiring harness, and we waited for months for the part to arrive from abroa...
On July 19, 2023, my Citroen C4 suffered a brain malfunction while still under warranty. On September 24, 2023, they ordered a part from abroad. They couldn't fix my car after 45 business days. Instead, they opened a case with the headquarters to provide a new vehicle. If a car cannot be repaired wi...
my Citroen e C4 2022 model 2600 km car has been waiting at the service depot for 45 days for authorized service to take the battery replacement decision and make it due to a charging failure, and as of today, it is still unclear when it will be done due to lack of spare parts stocks. According to Co...
Hello, I purchased my Citroen C4 Feel Bold in 2023 and have been enjoying it until I discovered rust on the inner side of the left rear door for no apparent reason, as shown in the attached photo. Since the vehicle was less than a year old and still under warranty, I took it to the local service cen...
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