In my Citroen C5 Shine, released in January 2024, I noticed a paint problem on the roof in June. Although my car is only 6 months old, experiencing such an issue in such a short time has been very disappointing. After the problem appeared, I contacted the authorized Citroen service at Arkas Karşıyaka in İzmir. However, I was told that the issue was due to external factors and considered user error. My car is still under warranty, and I cannot accept such a defect in such a short period. I have also heard of similar complaints from other users, which makes me believe this is a chronic issue. I request that my car be repaired free of charge and that the loss in value I suffered be compensated. For reference, my license plate is 35 CIP450. I expect Citroen to resolve my grievance.
The paint on the roof of my 2020 Citroen C5 Aircross started peeling about a year ago. At first, I didn’t intervene, thinking it wouldn’t worsen, but over time the issue became more severe, and more paint began peeling from different areas of the roof. I then applied for support at the authorized Ci...
I am writing to express my dissatisfaction with the handling of my complaint about a paint defect on my 2021 Citroen C3. The car has a black roof and a green body. The paint on the roof has started to flake off. I filed a complaint with Citroen and, after a long wait, they finally acknowledged that...
In November 2023, I purchased a brand-new Citroen C5 Aircross. Before the warranty period expired, the vehicle developed four instances of roof paint peeling, clearly indicating a manufacturing defect and a defective product. To resolve this issue, I contacted Citroen Headquarters and explicitly req...
I can't believe the ordeal I've been through with Citroen! In May 2023, I made the payment for a Citroen C3 Shine, and on June 14, 2023, the car finally arrived at the dealership from customs. However, since the dealership and I were in different cities, they sent me photos of the vehicle indicating...
On December 24, 2022, I purchased a brand-new 2022 Citroen C4 with 0 km from the Gülan Citroen dealership, paying an additional ₺6,000 for metallic paint. I also purchased services such as ceramic coating, window tinting, rain-repellent windshield film, engine protection, seat protection, and hood p...
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