Hello, I'm sharing my frustrating experience with my Citroen vehicle that underwent repairs costing ₺70,000 eight months ago. Unfortunately, the same problem has recurred, and the authorized service, Çetaş, initially acknowledged the identical issue. However, when I mentioned the repair should be under warranty, they started making excuses, suggesting there might be another problem.
To add insult to injury, they demanded ₺3,200 for a door-opening procedure, even if they didn't fix anything. I contacted Citroen Turkey, but they haven't responded in two days. I'm in a dire situation. Citroen and Çetaş seem interested only in taking money and selling the product; afterward, there's no commitment to the customer. As citizens, we are bewildered about where to seek support. My car has been stuck outside the service center for two days, and this level of distress, all within a year of paying ₺70,000, is simply unacceptable.
My Citroen C3 2020 has been displaying a persistent engine fault error. I confirmed the chronic nature of this issue with the Kadikoy Citroen Deniz authorized service and complaints online. The authorized service charged a whopping 67,000 TL to fix this long-standing issue. I contacted Citroen Turke...
I brought my Citroen car to the Izmir Arkas Karşıyaka service center. We bought the car brand new only 20 days ago. Even though they had the car at the shop for 15 days, they couldn't fix the problem. And to make matters worse, they charged a ridiculously high fee for their service. When we reached ...
Before making a decision on purchasing a Citroen, it's crucial to read this account. Interestingly, it seems that Citroen representatives are not monitoring this platform, as they have failed to respond to any complaints for an entire year. Assuming they do read this, my message to Citroen is loud a...
A disaster I bought a Citroen c4 vehicle on 31.08.2023. I had a minor accident on 09.09.2023. On 12.09.2023, I took my vehicle to Öztek Oto, which is the Citroen authorized service in Kartal. The service examined my vehicle, checked the parts and stated that all parts were in Izmir within 15 days. T...
In 2022, my Citroen C3 got into a small accident when another car rear-ended me. I brought my car to the Citroen dealership in Denizli to get it fixed. But I'm really unhappy with the work they've done. I will be posting pictures soon to show the problems. I went to their service center three times,...
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