I bought a Chery Tiggo 7 Pro Max and was actually very happy with it at first. But at just 3,000 km, I started to experience vibrations and a loud humming noise whenever I braked at speeds around 80 km/h. I figured I’d wait for the 5,000 km service, but the issue kept getting worse.
So, I scheduled an appointment and took the car to Kasapoğlu Chery Service in Bodrum. They inspected the vehicle during the routine maintenance and told me the brake discs were faulty and needed to be replaced. I was told it would be done under warranty, but the parts were not in stock and would have to be ordered from abroad. I was informed this would take about 1 to 1.5 months, and I agreed to wait.
However, it’s now April 14, and the order was supposedly placed on February 26, yet there’s still no update or delivery. How can a vehicle with only 3,000 km have brake issues this severe? And why does it take months to receive such a critical part?
Chery, this is unacceptable. You need to provide a real solution immediately. Don’t leave your customers driving with unsafe braking systems and vague promises. I’m tired of waiting—fix this now or risk losing my trust entirely.
We bought our Chery Tiggo 7 Pro Max brand new from Chery Incar Kayseri just 5 months ago. During our first long-distance trip, at only 4015 km, we noticed vibrations and a loud humming noise coming from the brakes while descending a hill. We immediately booked a service appointment. At the service ...
I purchased my Chery Tiggo 7 Pro Max in December 2024, and ever since passing 50 km/h, I have noticed a loud humming noise and steering wheel vibration during braking. The shaking is clearly felt inside the car whenever the brakes are applied. I first reported this issue during the 5,000 km mainten...
I purchased a brand-new Chery Tiggo 7 Pro Max, and by just 4,500 kilometers, I started experiencing a noticeable vibration problem. I initially assumed it was related to the brake discs and took the car to the service center. However, they diagnosed the issue as a defective axle and confirmed that i...
To Chery Türkiye Representatives, I purchased a 2024 Chery Tiggo 7 Pro Max brand new. However, before even reaching 7500 km, I began hearing an irritating screeching or rubbing noise from the brake discs or pads, especially at speeds over 100 km/h. I took the car in for a test drive with an authori...
My Tiggo 7 promax vehicle that I bought brand new started to have a vibration problem when it was only 4500 km, I went to the service thinking it was the brake discs but they said there was a problem with the axle and it had to be changed under warranty, they said an important part like the axle was...
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