5
Resolved

CEX.IO Restricted My Account Without Warning and Took My Money!

John
John
CEX.IO
February 15, 2025 7:10 PM162
John's Thank You Message
Issue resolved—thank you!

Up until today, I have bought, sent, and received crypto via CEX.IO without any problems. They essentially conned me out of five hundred bucks. I bought USDT, then tried to send it to another wallet after making ACH deposits. I discovered then that I couldn't. Their "compliance" staff limited my account without warning! Only trading, holding, or withdrawing to fiat—of course with a fee—was allowed. I withdrew and lost money to their fees as I had no option. They never warned me, hence I emailed support requesting refund. None answered. Not sure even several emails later. CEX.IO stole my money and turned aside me. Be careful about their dubious methods!

John
John
January 6 4:25 PM

Issue resolved—thank you!

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