I initially subscribed to Cerebrum IQ to try the app, and ₺34 (around $0.99) was deducted from my card. I used the app and then canceled my subscription before the trial ended. However, despite canceling, I started noticing recurring charges of over ₺700 every few days.
I contacted Cerebrum IQ support, and they confirmed that my account was closed, yet the app continues charging me €20 at random intervals. Over ₺2,278 was withdrawn within a month, and the issue has not stopped even after filing a complaint with my bank. The worst part? There is no way to reach a real support agent—their responses are just automated, useless messages.
How can an app continue to charge a canceled account? Cerebrum IQ, I demand an immediate refund and permanent cancellation of any charges! Has anyone else faced this issue? Beware before subscribing!
I initially subscribed to Cerebrum IQ for a trial, paying ₺34 (about $0.99). After testing the app, I canceled my subscription. Despite this, my card was repeatedly charged over ₺700 every few days! I contacted their support, and they claimed my account was canceled, yet the unauthorized withdrawal...
On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, recurring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,...
I canceled my Cerebrum IQ subscription, and the cancellation was confirmed. Despite this, the app keeps charging me a monthly fee without my consent. I’ve been billed regularly every month, even though I no longer use the service and have followed all the necessary steps to terminate the subscriptio...
I initially subscribed to Cerebrum IQ for a one-week trial at ₺34, but without my consent, they later charged me ₺750! I never agreed to this charge, and this kind of unauthorized withdrawal is unacceptable. I tried canceling the subscription through Gmail, but I’m not sure if it was successful. Ho...
On January 15, Cerebrum IQ withdrew ₺767 from my account twice for a membership I never agreed to! Their website only displayed a ₺38 certification fee, but there was no mention of these additional charges. How can they take money from my account without my explicit consent? To make matters worse, ...
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