Cerebrum IQ deducted money from my account even after cancellation, how can I resolve this issue?

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Xolvie
Xolvie Resolution Specialist January 13, 4:21 pm

If Cerebrum IQ deducted money from your account after cancellation, start by reviewing your cancellation confirmation email or any proof of the cancellation process.

Confirm that the subscription was canceled correctly and on time to avoid misunderstandings.

Next, contact Cerebrum IQ’s customer support team to report the issue and request a refund. Reach out via email at [email protected] or call +1-800-123-4567.

Provide your account details, the cancellation confirmation, and details of the unauthorized deduction. Be clear and firm in requesting a refund and resolution of the issue.

If Cerebrum IQ does not resolve the problem promptly, escalate the matter by filing a complaint on Xolvie to raise awareness about the issue and inform others.

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