On January 15, Cerebrum IQ withdrew ₺767 from my account twice for a membership I never agreed to! Their website only displayed a ₺38 certification fee, but there was no mention of these additional charges. How can they take money from my account without my explicit consent?
To make matters worse, I can’t even cancel my account because there is no visible contact number or email address for support. This is completely unacceptable! I demand a full refund for these unauthorized charges and immediate cancellation of my membership. Cerebrum IQ needs to provide clear pricing and accessible customer support. Please resolve this issue as soon as possible!
On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, recurring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,...
I initially subscribed to Cerebrum IQ for a trial, paying ₺34 (about $0.99). After testing the app, I canceled my subscription. Despite this, my card was repeatedly charged over ₺700 every few days! I contacted their support, and they claimed my account was canceled, yet the unauthorized withdrawal...
I initially subscribed to Cerebrum IQ for a one-week trial at ₺34, but without my consent, they later charged me ₺750! I never agreed to this charge, and this kind of unauthorized withdrawal is unacceptable. I tried canceling the subscription through Gmail, but I’m not sure if it was successful. Ho...
On the Cerebrum IQ website, I made a one-time payment just to see my test results. However, without my approval, recurring charges started being withdrawn from my card. At first, ₺975 was charged, and afterward, amounts of ₺961 were repeatedly taken as “debt.” I was never informed of any membership ...
I downloaded Cerebrum IQ, and it stated that the usage fee was ₺35. However, without my consent, they charged ₺750 from my account! How is this even possible? This is completely unacceptable, and I demand an immediate refund. I never agreed to such a high charge, and there was no clear warning abou...
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