Start by contacting Cerebrum IQ using every accessible option if their customer care is not responding.
Email [email protected] with a thorough description of your problem, your account information, and any pertinent supporting documentation. For direct support, call their helpline at +1-800-123-4567 and, if required, leave a voicemail.
Look for additional assistance options on their website, such a separate support portal or a live chat tool. If these solutions are available, they might respond to questions more quickly than conventional phone or email methods.
Publicly elevating unsolved concerns can also be accomplished using social media sites like Facebook and X.
Your voice matters. If the issue persists, share your experience and consider filing a complaint on Xolvie to make a difference.
Related Complaints
Cerebrum IQ: Unauthorized Charge and Refund Issues

Cerebrum IQ took out $14.99 when I only put it for the $0.99 test, when it asked if I wanted to sign up for a monthly subscription I said no and yet they did it anyways. I have put my email address in and it says I do not have an account and I can't get ahold of anyone. That stupid AI is all I get, ...