Cerebrum IQ is refusing to refund my payment despite their error, how can I escalate this complaint?

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Xolvie Resolution Specialist January 13, 4:21 pm

Gather all evidence to substantiate your claim if Cerebrum IQ declines to refund your payment in spite of their error.

This encompasses email correspondence, receipts, photographs of the error, or any terms and conditions that guarantee a refund in such circumstances. Guarantee that your documentation adequately illustrates your refund request and their error.

Begin by elevating the complaint within the organization. Contact a supervisor or manager by sending an email to [email protected] or by calling +1-800-123-4567.

The issue should be clearly explained and all pertinent documentation should be included. You should request a formal evaluation of your case and emphasize your expectation for a resolution.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.

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