I made an order using your mobile app, picking items that totalled over ₺500 to take advantage of the promotion for a 1-month membership to a digital platform that was advertised. I got a discount on an airline ticket from a travel company, but they never sent me the digital platform coupon. I contacted your support team via WhatsApp, and they promised that the code would be sent after I completed my order, but I still haven't received it. I can't help but feel puzzled about why this situation happened and why the promised benefit hasn't come through, especially since I did everything needed to qualify for the promotion. I would really appreciate some quick help to sort this out and get the membership code as promised. Thanks!
I attempted to place my first online order through the Sephora app, expecting the promised ₺150 discount for purchases over ₺500 as advertised. However, the discount was not applied during checkout, and there was no information about a discount code or additional steps required. I request clarifica...
I ordered something, and a week later, I got a message saying, "We can't ship your items." But the order status still says "shipped," and I can't find any clear info about the points I used for the purchase. They gave me a ₺250 coupon to make up for the problem, but it seems like a pretty weak respo...
I bought a 500 TL ePIN, but never got the code after the purchase was finalized. My anxiety levels are through the roof because my payment has been taken without my receiving the necessary ePIN. Please do what you can to fix this, my mobile number linked to account 5422****49 was used to complete th...
On February 28, I purchased two Razer codes worth 500₺ each from Playstore.com. While one of the codes was successfully delivered, the other one never...
I ordered using a "Customer Satisfaction Coupon" worth ₺350 stored in my account. Upon realizing I had used the wrong card for payment, I promptly cancelled the order. During the cancellation process, the confirmation screen indicated that "the amount to be refunded to your card and the Coupon to be...
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