On August 5, 2026, I purchased a $5 Steam wallet code through Playstore. A total of 250.12 TRY was charged for the trans...action, but the Steam wallet code was never delivered to me and I was unable to use it. When I called customer service regarding the issue, they told me there was nothing they cou
Today, between 6:30 PM and 7:00 PM, an unauthorized individual logged into my Playstore.com account without my knowledge... or consent. I do not know how my account was accessed; while I am required to complete SMS two-factor verification to log in, this unauthorized user somehow bypassed it, and I was
On December 30, 2025, at 22:24, I made an online purchase worth ₺410.26 on Playstore.com using my Yapı Kredi card. After... the payment, the Playstore screen remained stuck on “payment is being checked,” the product was not added to my account, yet the amount appears to have been deducted from my card.
On February 28, I purchased two Razer codes worth 500₺ each from Playstore....com. While one of the codes was successfully delivered, the other one never
I purchased a code from the Play Store, but it is not appearing in my account. This has never happened before, and I don...’t understand why I am facing this issue now. I have attached screenshots as proof, showing that the code should be available, yet I cannot access it. If this problem is not resol
I made a purchase via mobile payment on Playstore.com using Türk Telekom, but the transaction is stuck. Türk Telekom and... Payguru support both confirm that the payment was successfully processed, yet Playstore.com claims that no payment was received. So where did my money go? I have tried reaching o
On March 1, 2025, at 13:30, I purchased a Razer Gold 250₺ code through Goog...le Play Store (Order No: 3443915). The payment went through successfully, b
I purchased Razer Gold via Playstore.com (Order No: 3443584) and was expecting to receive the code instantly, as is stan...dard with digital orders. However, nothing was sent to me. I’ve never experienced anything like this before—this is supposed to be an automated process. I paid expecting a quick de
I recently purchased Red Dead Redemption 2 (RDR2) from Playstore.com, a Türk Telekom subsidiary. While I’ve successfully... purchased games from this platform before, this experience has been deeply frustrating. The payment was processed, as shown in the attached receipt, yet I never received the activ
On Monday, November 25, 2024, at 12:24 AM, I placed an order on Playstore.com, but the activation code for my purchase i...s missing from the order details. Despite the payment being processed successfully, I have yet to receive the activation code for my Steam game. My order number is 3308267, and I
I purchased the Red Dead Redemption 2 Ultimate Edition through the Play Store, but the E-pin for the game was not delive...red. My order number is 3305225. Despite reaching out to customer service, they seem completely indifferent to resolving the issue. I have been waiting for the delivery, but there
It seems that the Google Play Store is generating significant profits by offering memberships to children. Please uninst...all this app from your phone. They profit from enrolling you in applications you never agreed to, using consumer rights as an excuse to avoid canceling. Are the ages of young child
Hello everyone, I accidentally deleted and wanted to reinstall my Wallet app, but now I can't find it anywhere. I downlo...aded it from the Play Store, and it seems to have disappeared. I'm reaching out to knowledgeable friends who might have some insights. What should I do? I'm lost. You can contact m
My two recent transactions on Turk Telekom's Play Store, 2621616 and 2621606 went wrong...of course, thinking my purchas...es would go smoothly and I would receive the Razer PIN codes quickly, I'm very upset that I still haven't received the codes. Their inability to keep their word disappoints me. T
