I ordered something, and a week later, I got a message saying, "We can't ship your items." But the order status still says "shipped," and I can't find any clear info about the points I used for the purchase. They gave me a ₺250 coupon to make up for the problem, but it seems like a pretty weak response considering their poor stock management. A brand like this should really take more care in how it runs things. It’s annoying to see this kind of carelessness, and I think this kind of mistake just shouldn’t happen. I hope they can do a better job next time to make sure this doesn’t happen again.
I made a 4-item purchase from GAP Turkey on 24.11.2023. For three weeks, my items appeared as "being prepared" in the system. When I contacted GAP Turkey, despite the system showing available stock, they claimed that the shipment was "lost" and initiated a return. I don't understand how items delive...
I ordered a product from Kıyafet Sepeti, and a week later, I was informed that it was out of stock. If you couldn't supply it, why display it on your website? What if I had been in a hurry and ended up disappointed? The money paid is not a small amount; I paid nearly ₺5,000. Furthermore, they offer ...
I still haven't gotten my 749.85 TL refund for the product I sent back because of their mistake, the product was from Kartal Mall, around March 24, 2023. It sucks to go through such carelessness from a well-known company that says they care about their customers. Simply, I got the wrong thing and d...
I’ve been waiting for a specific product to be restocked on Sephora for a while. Finally, I received an email that it was back in stock, and along with it, I got a special discount offer of ₺335. I added the item to my cart along with a few others and placed the order using the discount. Shortly aft...
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