After waiting for hours, the order I placed on December 19th, 2022 was canceled without my permission. I called support, but they were of no assistance. They assured me the charge would be reversed on my card within 7 business days. But I haven't gotten my money back yet. No matter how many times I call or how many tickets I open, I keep getting the same response. Burger King should easily be able to refund such a small fee, so I don't understand why they haven't done so. Stop being so annoying and help me out here.
On October 31, 2025, I visited Burger King and placed an order, paying ₺1,220 with my bank card ending in 4054. The payment was deducted from my account, but shortly after, due to a system error, my order was canceled, and no product or service was provided. The branch staff told me, “The money will...
On September 7, 2024, I placed an order at Burger King in Tokat. After making the payment, an employee informed us that the payment had been refunded, and we were asked to pay again. We were assured the original payment would be refunded. However, it has been over a month, and we still have not rece...
I ordered from Burger King but realized I had entered the wrong address, so I canceled the order immediately and placed a new one with the correct address. Despite the cancellation, within just one minute, two separate couriers showed up—one delivering the canceled order and the other bringing the n...
Since September 11, I have been dealing with a problem regarding my Burger King store order, and it still hasn’t been resolved. This is not the first time I’ve faced similar issues. After I submitted my complaint, the head office contacted me, collected information, and assured me that I would recei...
On October 25, 2025, I placed an order from Burger King via Yemeksepeti, but it was canceled for the second time — this time without any explanation or call from the courier. Honestly, I don’t believe the order was ever even dispatched; it feels like it was canceled without reason. I’ve never experi...
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