BudgetAir deducted a processing fee from my refund. How can I dispute this?

Between July 1–8, 2025, I made a reservation through Budget to rent a car from Berlin Airport. However, when I arrived at the airport, I was told my reservation contained an error and the booking was canceled. I requested a refund of approximately ₺19,700 (around ₺20,000), but even after 2.5 months,...

In May, I booked a Group E car from Berlin for July through the BudgetAir website. However, when I arrived in Berlin, due to an error in the reservation, I was unable to pick up the car and had to cancel my booking. I processed the cancellation online on July 1. My reservation reference number is 88...

BudgetAir client service absolutely useless! Booked a flight,(they made some changes later on - which is completely understandable and acceptable), and everything was fine till travelling day came - couldn't check in online it said we had to do it at the airport. We arrived at the airport and this i...

Last week, I purchased a ticket from BudgetAir for an MIAT flight to Seoul. Unfortunately, I didn't receive my reservation details on the same day. When I reached out to inquire about it, I received an email explaining that my ticket couldn't be issued because the company wasn't selling it at the pr...

Our confirmed flight ticket was unexpectedly canceled by BudgetAir! We haven't been given any explanation for this cancellation and we're still waiting for our refund. We expect a prompt solution and strongly recommend others to refrain from booking with BudgetAir and Skyscanner (used for price comp...

I bought a flight ticket to the USA from budgetair.com, including the refund fee. As a result of unforeseen circumstances with my US visa, I had to make two changes to my travel plans and incur additional fees for each rescheduling. Upon realizing that the visa procedures would not be completed in t...

I was billed twice by Budgetair, despite the fact that I bought tickets for a domestic flight. Now, they're requesting a passport or visa, which was not previously mentioned. Their system is seriously flawed, and it's incredibly frustrating that I can't seem to find anyone who will listen to my conc...

bought a ticket on their platform, but then they went and canceled my reservation out of nowhere. It's been almost a month now, and I still haven't seen a refund. Dealing with their constant delays and evasive tactics is such a nightmare. They said they'd give me my money back in 10 days, but it's b...

On February 6, I canceled my round-trip tickets from Pegasus Airlines in light of the unfavorable airport conditions in Turkey. I had already prepaid for the tickets and expected to be refunded the full amount. Unfortunately, when I called to check on the status of my refund, I was informed that it ...

My flight ticket with Budgetair, which I had purchased through Skyscanner on November 18th, 2022, was canceled by the airline. And despite the fact that an email was sent to us stating that the money would be refunded after the fact, I have not received my refund despite the fact that it has been tw...