I have a Buderus combi boiler and even purchased an extended warranty, but my experience has been nothing short of a nig...htmare. My boiler broke down, and for four months, it has not been repaired. I received a bill for ₺25,000, yet the service still hasn't been able to fix it. They removed the boile
I purchased the Buderus Logamax Plus GB-1 172.2 35/40 KW condensing boiler ...on 26/08/2024, and the installation was completed on 24/12/2024. However, f
"Buderus headquarters contacted me regarding my complaint, acted as an intermediary with the dealer, and resolved my issue. Unlike the customer representative who provided information when I first called about my complaint, they were very helpful."
I purchased 32 Buderus GB012-25k combi boilers for our flats on our site. However, the product pictured below started ma...lfunctioning just one year after purchase. Despite replacing the ejector and another small part, the issues persist. Buderus offered to refund the purchase price from two years ago
The authorized service for my Buderus brand boiler refuses to extend the warranty. When I called, they claimed they had ...ordered the extended warranty, but it wouldn't arrive in time, with only 4-5 days left until the expiration of the current warranty. Customer service was unhelpful, stating that se
As soon as my Buderus GB172 reached the end of 3-year guarante, it started to have problems. First I had to get the igni...tion electrode set to be replaced since I got 9A227 code. A few days later, safety vane needed to be replaced, since it started to drool. Just a few more days later, there started
When I discovered that my Buderus Logamax Plus GB122i combi boiler, which was put into operation in 2023 and started to ...use in heating and bathroom without turning it off as of November 2023, was working smoothly on the night of Friday, November 24, 2023, but was not working on the morning of Saturd
2 years ago, we were torn between two companies when looking for a combi boiler for our new home. One of them was Buderu...s. Unfortunately, we bought it because we were deceived by the advice given by those who advised us not to buy Buderus, there is a material shortage, it comes late, and it is a bit
the house I'm renting installed a Buderus brand GB012 model combi boiler, all because of some condensing rule. At first,... everything seemed hunky-dory, but as luck would have it, the real troubles kicked in right after the warranty said its goodbyes. I've had this boiler repaired not once, not twice