For 20 days now, I’ve been dealing with an unresolved issue with my Bosch washing machine. Customer service has been nothing but frustrating—offering excuses, providing misleading information, and speaking rudely. They have failed to supply the necessary replacement part despite repeated attempts.
This is a machine I’ve only used for six months, and it has already broken down three times, requiring its top to be opened repeatedly. Incorrect parts were sent multiple times, adding to the delay. Meanwhile, we’ve been forced to take our clothes to family members’ homes to wash them, which is both exhausting and unacceptable.
As someone who works in uniformed service, even two days without a washing machine is a major inconvenience—let alone 20 days. I am extremely disappointed that Bosch is not standing behind its product. I urgently demand a replacement washing machine. A delay of 20 days for a single part is unacceptable. Bosch, please resolve this issue immediately!
I purchased a Bosch washing machine, but it turned out to be defective. Just two days after delivery, I had to call for service because the machine wasn’t cleaning clothes properly—they came out just as dirty as before. The service team initially claimed there was "no issue," causing me to lose the ...
I bought a Bosch washing machine, expecting reliability and care for my clothes. But instead, it’s been damaging and tearing our laundry repeatedly. Despite this, I’ve had the service team over several times, and each time they insist there’s “no issue” and leave without resolving anything. The mos...
I am absolutely furious with my Bosch washing machine! It constantly leaves detergent stains on our black clothes, and they come out with an extremely foul odor! This is utterly unacceptable for a major appliance. We called service, explained the situation, and they came, inspected it, and claimed ...
On September 2nd, my Bosch washing machine wasn't installed due to damaged delivery. I was informed that it would be replaced with a new machine. Since I have a bedridden patient at home, I accepted a part replacement instead, but the service informed me that the machine would be replaced with a new...
We bought a set of three Bosch home appliances, but even though we're happy with the others, we're having ongoing problems with the washing machine. We've only been using it for 2 months. This is true for all new machines. It stopped working completely 10 days ago, and the service said it needs to b...
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