On October 31, 2025, I bought a 10-pack of Nescafe 2-in-1. The expiration date on the package is 05/2026. I buy this product from the same market twice a week and have been drinking it every day for years. As soon as I got home, I made a coffee, and with the first sip I realized the taste was awful—...
A strange substance resembling stone or marble was found inside a Nescafe Classic single pack. This substance has nothing to do with coffee and poses ...
I have been unable to claim the gift coffees promised through the Nescafe campaign codes at any of the specified locations. If you are running a campaign, Nescafe, you must ensure it is properly managed and reliable. Despite multiple calls to customer service, I have not received any response or res...
I own a Nescafe Gold My Cafe machine, but the pressurized water feature isn’t functioning as it should. When I try to make a latte or cappuccino, instead of pressurized water coming from the designated outlet, water flows from the regular water reservoir. This issue also occurs when I test the cup w...
I downloaded the Nescafe promotion app to participate in their sweepstakes and had accumulated nearly 20 entries. Despite keeping my session active, the app unexpectedly logged me out due to a timeout issue. When I logged back in, I discovered that most of my sweepstakes entries were gone. This is ...
I entered over 30 codes into the Neapp app for a giveaway, but the system shows I’ve only participated 12 times. This is clearly inaccurate, as I still have the coffee packets with codes to prove it should be more than 12 entries. I expect this error to be fixed promptly. It’s frustrating to put in...
Hello, I have been consuming Nescafe classic granulated coffee for many years, but in recent years, the change in coffee content and the decrease in the caffeine value in it have disturbed me a lot. I experience fatigue after drinking. I request you to examine the coffees you offer for sale in Turke...
Firstly, I have been purchasing Nescafe products in bulk, often attracted by the various promotional campaigns advertised on the packaging. However, I have repeatedly encountered instances where the promised campaign codes are missing from the packages. This is not only misleading but also frustrati...
I just got the Neapp app to help me locate stores in my area that serve Nescafe coffee. The app displayed two nearby stores that were supposedly taking part in a promotion. However, during my visit to both stores, the employees seemed to be unaware of any ongoing promotion and mentioned that they h...
I purchased 8 units of Nescafe Gold 100g from Migros, but to my dismay, upon consumption, it caused severe stomach burning for everyone at home. I promptly contacted your customer support to report the issue. Exactly one month ago, on February 1, 2024, I sent the product for necessary analysis. I wa...
During the pandemic years, being homebound, I eagerly purchased your Nescafe Gold coffee machine, specifically for its Bluetooth feature. However, after some time, when I needed to reinstall the program due to formatting my phone, I couldn't find your app on Google Play. Upon contacting you, I learn...
I've realized that the product is flawed both in shape and taste. It's a product I regularly use, but upon opening it, the shape was distorted and sticky. When I tasted it, the flavor was unpleasant. A friend brought it from Germany, it's from its origins, and the package had no damage, and the expi...
I've been having an annoying issue with Nescafe's promotion. They have these codes inside their coffee packets that are supposed to entitle you to rewards, but it's all been a letdown. Instead of delivering the promised goods, they direct you to their "Neapp" dealers. When I approached them, they cl...
"Thank you for your interest and approach. The problematic product has been resolved by you. I wish you good work."
"Dear Ms. Ülkü responded to all my questions in a very knowledgeable manner with an extremely attentive and polite approach. After speaking with Ms. Ülkü, I became even more certain of Nestle's corporate quality. Thank you very much for all your attention and support. Sincerely."
I bought two 100g jars of Nescafe Blend 37. After a week, I was disappointed to see that the granulated coffee in both jars had turned a brownish colo...
I purchased a box of Nescafe 2-in-1 coffee on July 3rd, and the entire batch turned out to be spoiled, as shown in the pictures. The creamer was off. Then, on July 5th, I bought two packs of 10-count Nescafe 2-in-1, and they had the same issue. It's been three days, and we haven't been able to enjoy...
I recently bought some Nescafe coffee and tried to enter the codes on the packaging into their app, but it kept telling me they were invalid. This has happened to me twice now, which is very annoying. Why bother with the promotion in the first place if they're going to give out invalid codes? It's n...
"I would like to especially thank Mr. T*****, the company representative located in the Avcılar district of Istanbul, for his dedication."
My goal is to redeem the Ne'app app points I've accumulated. Through the Ne'app app, I was able to locate local retailers who were offering their prod...
The new Nescafe coffee did not have a flavor that any of the people in my office enjoyed, including myself. As office workers, we purchase Nescafe on a monthly basis and consume it throughout the course of the month. However, the flavor of the most recent batch of coffee that we purchased was quite ...
Worms were found in the Nescafe product that I use on a regular basis. When I first suspected, I didn't understand what was going on, so I asked myself, "What are worms doing in coffee?" The next morning, when I woke up, there were even some in my cup; what kind of thing is this? How much longer do ...