Delivery of Bosch Appliances Delayed

Kübra
July 31, 2023 2:45 PM33

I bought a washing machine and a refrigerator from the Altin Bosch store about six months ago (this was clearly agreed upon during our conversation), but I still can't get them because they now want an extra 3,750 TL from me! I called Bosch's headquarters and we talked, but there is still no clear solution in sight. What kind of company do you think you are, Bosch? You have no authority or control over the authorized service centers that provide service to your vehicles! And now they're demanding that I pay for storage in August. I'll have to put up with this until I've paid off my debt. It is up to Bosch to take command and put an end to this!

July 31, 2023 2:38 PM

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your inquiries, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Additionally, we will contact you immediately. Thank you for your interest in our brand. Best regards, BOSCH Communication Center

Kübra
Kübra
August 2, 2023 4:30 PM

There is still no response; how many days have passed since then?

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