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Bosch (WGA142X0TR/10) Washing Machine Fails to Live Up to Warranty Promises

Bosch (WGA142X0TR/10) Washing Machine Fails to Live Up to Warranty Promises
July 16, 2023 8:17 PM20

I purchased a Bosch washing machine (WGA142X0TR/10) on August 25, 2020, and now the paint is bubbling and peeling from the bottom, revealing rust underneath. I registered the product on the https://www.bosch-home.com.tr/mybosch page. I've been trying to create an online service request, but it keeps giving me an error. I'm not sure if this issue is covered under warranty. They claim to provide a 10-year warranty for the motor and a 3-year warranty for the entire machine. The machine is not directly exposed to water where it is placed, so there shouldn't be such corrosion due to water splashes. I expect Bosch to address this issue promptly. If the online service request works, I will also try to create a record there.

July 17, 2023 9:40 AM (13 hours after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you regarding your application as soon as possible. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. If you reach out to us, we will get in touch with you immediately. Thank you for your interest in our brand. Best regards, BOSCH Communication Center

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