Request for Replacement of a Defective Bosch Dishwasher
I purchased a Bosch dishwasher with code sms4ekı60t from the seller "Indirimin Merkezi" on Hepsiburada. The product was installed by an authorized service on August 29, 2023. However, after just three days, I noticed extensive welding marks running along the upper left side of the interior, which is supposed to be stainless steel and covered by a 3-year warranty. Additionally, similar marks appeared beneath the third spray arm. This clear production flaw has left me with no desire for any further repairs on the product's interior. I demand a full refund, and if not addressed promptly, I will escalate the matter to Consumer Rights authorities, pursuing my rights through legal means. Attached are all relevant photos of the product.
Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Additionally, if you reach us through the Customer Service page, we will contact you immediately. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center
It has not been resolved yet. I am a victim. You are victimizing me, Dear Bosch officials.
"Now, isn't the money you earned halal?"
