I purchased a Bosch dishwasher with code sms4ekı60t from the seller "Indirimin Merkezi" on Hepsiburada. The product was installed by an authorized service on August 29, 2023. However, after just three days, I noticed extensive welding marks running along the upper left side of the interior, which is supposed to be stainless steel and covered by a 3-year warranty. Additionally, similar marks appeared beneath the third spray arm. This clear production flaw has left me with no desire for any further repairs on the product's interior. I demand a full refund, and if not addressed promptly, I will escalate the matter to Consumer Rights authorities, pursuing my rights through legal means. Attached are all relevant photos of the product.
A few months after purchasing my Bosch dishwasher, I noticed scratches and deformations on the interior side seals, even in areas that dishes don’t touch, including the upper section. Suspecting a defect, I contacted customer service, and a service record was created. The technician who inspected it...
A brand new product arrived with a defect. The Bosch SMS44DI00T dishwasher from Hepsiburada arrived at my home, the service did not see the defect on the front cover while installing it, and my mother did not see it either. After 15 minutes I looked and saw that there was a defect on the front, I ca...
I purchased a Bosch Series 4 dishwasher on March 23, 2025, and immediately after installation by the authorized service team, I noticed a strong burnt plastic smell during the first wash cycle. The odor was so intense it filled the entire house, coming from the front control panel. The technician a...
I purchased a Bosch Serie 4 washing machine from the Ümraniye Bekarlar Bosch store about three years ago. For the past six months, I have been dealing with a serious rusting issue right under the detergent drawer. Since the machine’s warranty was only two years, it has already expired. However, this...
I purchased a Bosch dishwasher in 2020 and paid extra for an extended warranty through MediaMarkt. However, I recently discovered that the stainless steel (Inox) surface has started to rust. When I contacted customer service, I was shocked to learn that the warranty only covers internal noise issues...
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