I ordered a Bosch Serie 4 10KG 1200 RPM WGA25200TR BRAND/MODEL washing machine from the Bosch-Home website on June 28, 2023, paying 14,730 TL. I have yet to receive my washing machine as of August 8, 2023. Despite the fact that I paid the second installment with my credit card, the machine has yet to be delivered. My interactions with customer service, which seemed dismissive and casual, have tainted my opinion of the Bosch brand. I'm asked for my information again every time I contact them, and the response is always the same: "We can't view your invoice right now." My issue is still unresolved. The logistics company is blamed, but no concrete solution is offered. The fact that I paid 14,700 TL for a machine worth 18,260 TL and they're now attempting to refund me before delivering the product only adds to my annoyance. Unfulfilled promises from Bosch, delivery delays beyond the agreed-upon timeframe, and a lack of responsiveness from their customer service have prompted me to file a complaint. It's truly disappointing that even a reputable brand like Bosch engages in such behavior. I'm prepared to take legal action if the delivery is not made because I'm without a working washing machine. This is my only remaining option.
On March 27, 2024, I purchased a washing machine from the Bosch Online store using a nine-month installment plan, but despite paying two installments, it has yet to be delivered to me. After the purchase, delivery was slated for March 28, 2024, with installation the following day. However, the washi...
I bought a washing machine from your store with the code WTW85420TR on January 17, 2023. I paid 20,250 TL for it. But it's been almost three months, and I still haven't got it. I was told two days ago that the machine would arrive next week. During this time, I've had a lot of trouble, and now the p...
In December 2023, I purchased three Bosch products (Refrigerator, Washing Machine, and Dishwasher) from the authorized dealer in Bağcılar, Istanbul, with the agreement that my products would be delivered in May 2024. I was also required to sign a delivery slip stating that I would pay a storage fee ...
I bought a Bosch refrigerator, washing machine, and dishwasher from the Dört Yıldız Bosch dealer located in the Ankamall shopping center at the address Gazi, Konya Devlet Yolu, Mevlana Blv. No:2, 06560 Yenimahalle/Ankara on April 25, 2023. The salesperson informed us that the products could stay in ...
On August 12, 2022, I purchased a Bosch washing machine model WGA244A0TR from the Bosch dealership in Balıkesir/Edremit. Everything was fine for the first two months, but then I noticed a moldy odor on my clothes. Thinking it was my fault, I began washing every load three times in a row and tried ev...
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