No Booking Confirmation Email Is Sent By Booking.com

I thought I booked a service through Booking.com, but if you don't receive a confirmation email for a non-existent reservation, you're stuck. You can't even reach their call center. They don't send the email, but they're also unreachable. You can't reach anyone without typing the codes from the email. But without the email, we can't type the codes. You struggle to reach the hotel, but they won't cancel your reservation. However, without the confirmation email, you're stranded because you need the information. In Turkey, Booking is a regret. There's no customer service.