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Lack of Customer Support from Booking.com - No Response to Emails

Gülay
January 15, 2025 10:06 PM117

I have been emailing Booking.com customer service for several days now, but I have received no response even after 48 hours, which is well beyond their stated timeframe for replies. This delay is incredibly frustrating as my issue is urgent, and I need assistance as soon as possible.

Additionally, there is no Turkey-based contact number or any option to communicate in Turkish, leaving me without any clear method to resolve my issue. How am I supposed to get help when there is no accessible communication channel?

I request an immediate response from Booking.com to address my concerns and improve their communication options for Turkish customers. This lack of support is unacceptable. Thank you.

Gülay
Gülay
January 19, 2025 8:42 PM

I was called by Booking from the United Kingdom. I communicated in Turkish. They said they would solve the problem. I am waiting for a response. If confirmed, I will respond to my comment positively.

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